Fibre connection down 1.15am

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rugrat

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Topic # 238295 11-Jul-2018 01:35

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Have no internet.
Nothing showing on Spark’s maintenance page for Christchurch.

On ONT power green, pon green, lan1 green, and TEL1 flashing, so have no landline either.

Spark applic also confirms no connection to modem, and offered to give 20 GB to a Spark mobile.

I don’t have Spark mobile :(,

I work nights and just got home, no TV before sleep tonight. :(

rugrat

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Reply # 2053033 11-Jul-2018 01:58

Found it on Enables Page.

Planned fibre broadband outage - 11 and 12 July 2018

At 1am on Wednesday 11th and Thursday 12th July, we will be performing a routine system upgrade to ensure we continue to provide the best fibre connectivity experience. During this time, the Enable fibre broadband network will be down for a period of up to 45 minutes.

rugrat

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Reply # 2053034 11-Jul-2018 02:17

It’s back now, guess it’ll be the same tomorrow.

I’ll download something on Netflix so can watch on IPad tomorrow mourning.

Wheelbarrow01

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Reply # 2053068 11-Jul-2018 07:51

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They clearly don't take us night owls into account when planning these things. I had to resort to tethering to my mobile at 2am this morning so I could continue watching BBC Knowledge.

I almost missed out on that Top Gear rerun I was desperate to watch lol

The views expressed by me are not necessarily those of my employer Spark NZ Ltd

BarTender

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Reply # 2054384 11-Jul-2018 15:14

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I just wished they did this sort of maintenance at 3-5pm during week days. Especially over these two weeks of school holidays as I know kids are always so tolerant of Internet outages.

hio77

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Reply # 2054385 11-Jul-2018 15:17

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BarTender: I just wished they did this sort of maintenance at 3-5pm during week days. Especially over these two weeks of school holidays as I know kids are always so tolerant of Internet outages.

this is where we all rejoice that @bartender can't influence spark maintenance times.

personally i'd prefer it happened about 6-10am, perfect sleep time!

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

nakedmolerat

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Reply # 2054387 11-Jul-2018 15:20

what is wrong with sleeping at this time?

kiwigeek1

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Reply # 2054390 11-Jul-2018 15:29

Yeh took me out in chch.. thought router

died.. usual power off and ons incase

just as well I wasnt doing my late

night stream for google.. will be tonight

early morning though.

was down for 1 hour

IcI

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Reply # 2054567 11-Jul-2018 20:29

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rugrat: It’s back now, guess it’ll be the same tomorrow.

I’ll download something on Netflix so can watch on IPad tomorrow mourning.

What a sad, sad start to the day.

rugrat

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Reply # 2054651 11-Jul-2018 22:20

IcI:
rugrat: It’s back now, guess it’ll be the same tomorrow.

I’ll download something on Netflix so can watch on IPad tomorrow mourning.

What a sad, sad start to the day.

U are so right there, it was very sad :)