Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




75 posts

Master Geek
+1 received by user: 3


Topic # 239771 3-Aug-2018 10:52
Send private message

Hi

 

At my work the office uses the Spark Etext service to text people when their job is ready. About 2 weeks ago, a couple of the computers wouldn't go there. Kept getting "

 

Service Temporarily Unavailable

 

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later."

 

I tried different web browsers & cleaning cache etc. No joy. Anyway, some days it works, others not. Had no joy with Spark. It's you, not us. 

 

So used my Spark cellphone on cellular data and it works. Kill the cellular data and use the firms wifi and I get the 503 error message. So it is a problem with our 2 Degrees fibre connection I guess. Any ideas on this one? Doesn't really help that this is intermittant problem, but it isn't working on any of the computers today. Thanks in advance. 

 

 

 

 

 

 


Filter this topic showing only the reply marked as answer Create new topic


75 posts

Master Geek
+1 received by user: 3


Reply # 2067374 3-Aug-2018 11:12
Send private message

Sorry, didn't include URL

 

https://www.etxtservice.co.nz/


IcI

818 posts

Ultimate Geek
+1 received by user: 173

Trusted

  Reply # 2067387 3-Aug-2018 11:35
Send private message

I can access the website from my 2D home fibre connection.

 

Maybe because you have multiple users logging in often, their website thinks your connection is causing a DDOS? Can you try with on of the problematic PC's on a separate connection?


 
 
 
 




75 posts

Master Geek
+1 received by user: 3


  Reply # 2067438 3-Aug-2018 12:47
Send private message

Not easy to crank up another network as computers are all desktops. There are normally only 2 computers that use this service, so that shouldn't be the problem. We have been using etext for years.

 

My cellphone has never used this website in its life before, but won't work on firms wifi, works everywhere else.


Mr Snotty
8072 posts

Uber Geek
+1 received by user: 4049

Moderator
Trusted
Lifetime subscriber

  Reply # 2067446 3-Aug-2018 13:06
One person supports this post
Send private message

IcI:

 

I can access the website from my 2D home fibre connection.

 

Maybe because you have multiple users logging in often, their website thinks your connection is causing a DDOS? Can you try with on of the problematic PC's on a separate connection?

 

And yet, I can't.

 

Something I did however notice is the site is running on dual stack IPv6/v4. IPv6 doesn't work and generates a "Service Temporarily Unavailable" page where IPv4 works fine.





'That VDSL Cat'
9046 posts

Uber Geek
+1 received by user: 1992

Trusted
Spark
Subscriber

  Reply # 2067469 3-Aug-2018 14:19
Send private message

michaelmurfy:

 

IcI:

 

I can access the website from my 2D home fibre connection.

 

Maybe because you have multiple users logging in often, their website thinks your connection is causing a DDOS? Can you try with on of the problematic PC's on a separate connection?

 

And yet, I can't.

 

Something I did however notice is the site is running on dual stack IPv6/v4. IPv6 doesn't work and generates a "Service Temporarily Unavailable" page where IPv4 works fine.

 

 

Excellent troubleshooting! that's a key detail... this is one of the many reasons ipv6 complicates things.

 

 

 

when i'm back in the office, i'll ask about... specifically looking at the v6 connectivity (which also does fail here compared to V4)

 

 

 

@OP can you try over v4 and see if it's functional for you?





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




75 posts

Master Geek
+1 received by user: 3


Reply # 2067483 3-Aug-2018 14:42
Send private message

Good work. Turned off IPV6 on her network card & we are all go.

 

Thanks,

 

Peter.




75 posts

Master Geek
+1 received by user: 3


Reply # 2081409 30-Aug-2018 14:41
Send private message

Well it's been a month, and we still have to have IVP6 turned off or it fails with Service Temporarily Unavailable. Not causing me any problem cause I know, but someone out there must be getting hacked off...

 

 


Mr Snotty
8072 posts

Uber Geek
+1 received by user: 4049

Moderator
Trusted
Lifetime subscriber

  Reply # 2081434 30-Aug-2018 15:21
3 people support this post
Send private message

Beavis:

 

Well it's been a month, and we still have to have IVP6 turned off or it fails with Service Temporarily Unavailable. Not causing me any problem cause I know, but someone out there must be getting hacked off...

 

Doesn't surprise me - Spark don't understand IPv6...





3672 posts

Uber Geek
+1 received by user: 1384

Subscriber

  Reply # 2081728 31-Aug-2018 01:22
One person supports this post
Send private message

michaelmurfy:

Beavis:


Well it's been a month, and we still have to have IVP6 turned off or it fails with Service Temporarily Unavailable. Not causing me any problem cause I know, but someone out there must be getting hacked off...


Doesn't surprise me - Spark don't understand IPv6...



ooooo Shots fired!!

3249 posts

Uber Geek
+1 received by user: 1264

Subscriber

  Reply # 2081730 31-Aug-2018 02:44
Send private message

The e text home page loads fine for me. And I have IPv6. Does e text only fail after you login on IPv6?

Maybe someone from Spark is reading this thread, and quickly fixed IPv6 support.

Will have to test later from a computer that has had ipv4 disabled. As there is no easy way to disable ipv4 on Android without root.







75 posts

Master Geek
+1 received by user: 3


  Reply # 2081788 31-Aug-2018 09:41
Send private message

No, still no joy on my computer. The moment you enter the URL it fails. No login box or anything. Disable IPv6 and works every time.


Mr Snotty
8072 posts

Uber Geek
+1 received by user: 4049

Moderator
Trusted
Lifetime subscriber

  Reply # 2081791 31-Aug-2018 09:45
One person supports this post
Send private message

Can also still confirm it is broken on IPv6.

 

Well done Spark!





Filter this topic showing only the reply marked as answer Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.