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4 posts

Wannabe Geek


# 240564 13-Sep-2018 22:38
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My public ip address is rapidly changing (roughly every 10 seconds.)

 

this is happening on all devices.

 

My devices ip addresses are stable, 

 

I have a HG659b modem which I believe to be properly configured. This modem has also been replaced and factory resetted.

 

The DHCP lease renewal time for my device has been set to a day.

 

 

 

If you guys need any other information let me know.


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Uber Geek

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  # 2090368 13-Sep-2018 22:45
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Is the xDSL dropping off often? Also check you have the latest firmware on the HG659b

John

'That VDSL Cat'
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  # 2090373 13-Sep-2018 23:31
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This sounds to me like a standard disconnections issue.

 

 

 

What sort of connection do you have?

 

What area are you in?

 

I'm assuming as the modem was replaced, you have spoken to the center, what did they say they could see?





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


 
 
 
 




4 posts

Wannabe Geek


  # 2090503 14-Sep-2018 10:35
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hio77:

 

This sounds to me like a standard disconnections issue.

 

 

 

What sort of connection do you have?

 

What area are you in?

 

I'm assuming as the modem was replaced, you have spoken to the center, what did they say they could see?

 

 

 

 

I don't believe this is a disconnection issue. Spark has tested the line to indicate no dropping or micro disconnections, same with a seperate speedtest. I am also having no performance issues in terms of general use.

 

I have a VDSL connection.

 

Rural Waikato.

 

 

 

I will check for firmware updates tonight as I am currently away from home.


'That VDSL Cat'
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  # 2090504 14-Sep-2018 10:37
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Dorner:

 

I don't believe this is a disconnection issue. Spark has tested the line to indicate no dropping or micro disconnections, same with a seperate speedtest. I am also having no performance issues in terms of general use.

 

I have a VDSL connection.

 

Rural Waikato.

 

 

 

I will check for firmware updates tonight as I am currently away from home.

 

 

Interesting, connection will have to be dropping to be changing IP.

 

How are you testing your IP is changing?

 

 

 

Can you DM me your line and i'll sanity check it.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




4 posts

Wannabe Geek


  # 2090589 14-Sep-2018 11:41
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hio77:

 

Dorner:

 

I don't believe this is a disconnection issue. Spark has tested the line to indicate no dropping or micro disconnections, same with a seperate speedtest. I am also having no performance issues in terms of general use.

 

I have a VDSL connection.

 

Rural Waikato.

 

 

 

I will check for firmware updates tonight as I am currently away from home.

 

 

Interesting, connection will have to be dropping to be changing IP.

 

How are you testing your IP is changing?

 

 

 

Can you DM me your line and i'll sanity check it.

 

 

I'm testing the public ip address through various ip checkers online such as:

 

http://whatismyip.host/ 

 

https://ipinfo.info/html/ip_checker.php 

 

https://whatismyipaddress.com/ 

 

etc


dt

525 posts

Ultimate Geek


  # 2090619 14-Sep-2018 12:37
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I had an issue many years ago with Spark where they had cached a bunch of "what is my IP" sites so it was showing me someone elses IP address instead of mine

 

It was actually a Geekzoner from Spark that got to the bottom of it for me.. 


'That VDSL Cat'
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  # 2090622 14-Sep-2018 12:42
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dt:

 

I had an issue many years ago with Spark where they had cached a bunch of "what is my IP" sites so it was showing me someone elses IP address instead of mine

 

It was actually a Geekzoner from Spark that got to the bottom of it for me.. 

 

 

Bluecoat is nolonger used.

 

 

 

Really cool tech, but the issues with it are annoying to say the least..





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


 
 
 
 


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Ultimate Geek
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  # 2090623 14-Sep-2018 12:45
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Dorner:

 

I'm testing the public ip address through various ip checkers online such as:

 

http://whatismyip.host/ 

 

https://ipinfo.info/html/ip_checker.php 

 

https://whatismyipaddress.com/ 

 

etc

 

 

Is this the IP that your router shows you being assigned? I'm thinking of the case where the IP address in the browser differs from the one assigned by Spark due to VPNs or filtering in your browser, or a transparent proxy (although I don't think any ISPs use this anymore)




4 posts

Wannabe Geek


  # 2090631 14-Sep-2018 12:50
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stinger:

 

Dorner:

 

I'm testing the public ip address through various ip checkers online such as:

 

http://whatismyip.host/ 

 

https://ipinfo.info/html/ip_checker.php 

 

https://whatismyipaddress.com/ 

 

etc

 

 

Is this the IP that your router shows you being assigned? I'm thinking of the case where the IP address in the browser differs from the one assigned by Spark due to VPNs or filtering in your browser, or a transparent proxy (although I don't think any ISPs use this anymore)

 

 

I can confirm the router IP is being shown in the ip checkers.


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  # 2090646 14-Sep-2018 13:21
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PM me your account number and I'll see what the RADIUS logs are saying.

 

[edit - please send through a few examples of the public IP you are being assigned, and confirm your sync speed and whether you are ADSL2+ or VDSL. I know you've already said you're on VDSL, but please check in the modem stats page to absolutely confirm]

 

 

 

Cheers - N





--

 

Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


'That VDSL Cat'
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  # 2091852 17-Sep-2018 11:43
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As suspected this was a simple missjumper.

 

 

 

i do wonder why the issue only just surfaced as it appears the ports have been confused for quite some time!

 

Few extra things to look into from the OP's side, you have a DM about that :)

 

 

 

From my end, connection is now rock solid and showing everything correctly.

 

This was a weird one, as to the normal eye, the reported issue wouldn't line up with reports and look like wifi issues rather than the actual problem!





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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