Transparent proxy ?

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xpd

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#240911 2-Oct-2018 12:41

Spark dosent do any sort of transparent proxying etc on business connections do they ?

Have a job where a particular site is blocked to anyone outside AU - client put request to have access, which was granted and was working perfectly fine for a few weeks - now theyre blocked again and the server owners say they havent changed anything and confirmed the clients static IP is still whitelisted.

TIA

XPD / Gavin

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hio77

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#2099965 2-Oct-2018 13:00

i'd recheck the correct IP has been whitelisted and that it's actually static and not just hasn't changed until a reboot happened..

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#2100049 2-Oct-2018 13:39

No.

Cheers - N

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#2100773 3-Oct-2018 13:18

If it's a Spark Digital customer they may be using the Managed Proxy service using the Cisco Web Security Appliance. I know N4L use it and a number of other large corporate customers not SMEs or home users.

Normally you have a COE managed desktop that pushes down the explicit proxy configuration in the managed browser or they will use a proxy.pac file as it isn't implemented as a Transparent Proxy only a standard Reverse Proxy.

Not sure the specific customer but they should be able to contact their account manager and find out.

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#2101066 3-Oct-2018 21:25

BarTender:

Not sure the specific customer but they should be able to contact their account manager and find out.

A quick way to test this would be by going to http://whoami.scansafe.net

As long as it comes back saying "User is not currently using the service" you're OK.

xpd

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#2101231 4-Oct-2018 07:44

dhoulbrooke:

BarTender:

Not sure the specific customer but they should be able to contact their account manager and find out.

A quick way to test this would be by going to http://whoami.scansafe.net

As long as it comes back saying "User is not currently using the service" you're OK.

What is that checking for exactly ? Looking at the source, its just a static page.

XPD / Gavin

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dhoulbrooke

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#2101248 4-Oct-2018 07:51

xpd:

What is that checking for exactly ? Looking at the source, its just a static page.

If you were behind a CWS proxy (as mentioned by BarTender) it would spit back some information regarding the tower you were on. It's only for CWS not anything else proxy wise.

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#2101317 4-Oct-2018 09:57

dhoulbrooke:

xpd:

What is that checking for exactly ? Looking at the source, its just a static page.

If you were behind a CWS proxy (as mentioned by BarTender) it would spit back some information regarding the tower you were on. It's only for CWS not anything else proxy wise.

Thanks for that, I remember there was a site but couldn't remember the URL, it has been a while.

xpd

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#2101355 4-Oct-2018 10:23

Thanks all, everything seems fine from this side, so told website to check their end again.

XPD / Gavin

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