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Forums › Spark New Zealand › ADSL2+ Download Speed issue


11 posts

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# 242123 11-Oct-2018 23:41
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Hi all, i am currently using a ADSL connection that is synced at almost 24mbps but am only getting less than 4mbps throughput on speedtests and downloads.

 

 

 

Have used it in the past and gotten around 16-17mbps with the same HG659 modem.

 

Thanks

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'That VDSL Cat'
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  # 2106560 11-Oct-2018 23:47
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is this testing over wifi or Ethernet? 




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  # 2106566 11-Oct-2018 23:54
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Testing over Ethernet.

 

Weirdly i can get upto 2.2MBps download from this http://zeus.jetstream.co.nz/450M.bin 

 

 
 
 
 


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  # 2106567 11-Oct-2018 23:55
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Right, so your setting wifi interference most likely then.

 

 

 

I'd try using 5ghz if possible. 




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  # 2106571 12-Oct-2018 00:02
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Oh sorry, i meant all tests have been over ethernet but testing with wifi shows similar results.

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  # 2106574 12-Oct-2018 00:13
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cryan209:

 

Oh sorry, i meant all tests have been over ethernet but testing with wifi shows similar results.

 

 

DM me your landline/broadband phone number and account details and i'll have a quick look.




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  # 2106582 12-Oct-2018 00:32
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I would look at your network, it's pretty heavily utilized.

 

 

 

If that's normal usage and not something malicious power to you :)

 

I would recommend a move to VDSL.

 

 




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  # 2106586 12-Oct-2018 00:51
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Yeah i'd guess it's just normal usage, have been doing a few speed tests to see if it has improved and there was some Xbox game updates but I've only really been using this connection since the start of the week.

 

The connection has been mainly idle as there was another Fibre connection which has been disconnected.

 
 
 
 


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  # 2106602 12-Oct-2018 07:45
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Upstream saturation?

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  # 2106603 12-Oct-2018 07:51
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Why don't you move to a VDSL connection?

 

John

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  # 2106605 12-Oct-2018 08:01
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Linux:

 

Why don't you move to a VDSL connection?

 

cryan209:

 

The connection has been mainly idle as there was another Fibre connection which has been disconnected.

 

Or Fibre? I don't know what the OP is doing here...




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  # 2106610 12-Oct-2018 08:37
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I'm confused now not sure what xDSL has to do with fibre

John

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  # 2106626 12-Oct-2018 09:45
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I think this is likely a Spark issue.  Under investigation.  Have requested the OP to PM me his details.




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  # 2106631 12-Oct-2018 09:55
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OP may have been in shared living situation and account holder of the fiber has left and OP didnt want to pay for it ?




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  # 2106654 12-Oct-2018 11:03
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This should be fixed now.

 

 

 

@cbrpilot caught the issue on the configuration.

 

Your testing to zeus threw off the traffic checks i was doing last night.. my apologies for sending you on that hunt.

 

 

 

I'd still recommend moving over to that ONT port :)

 

 




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  # 2106677 12-Oct-2018 12:16
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This issue is now solved. :)

 

Thank you to @hio77 & @cbrpilot for solving this problem. Spark has a good presence here.

 

 

Yes, fibre would be preferred but living costs etc...

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