Hey team,
Hoping this is the right sub forum.
We have a small business with a mailing list with Icontact. We have found that those in our database with xtra addresses are not receiving our emails, about 35% of our customers.
Icontact say they can't do anything and Spark don't want to hear it because we aren't there customer. Any advice or insight on what may be the issue here and how we could address it?
The address we send from is a Gmail one.