Is there a problem with my router or spark UFB (Dunedin)?

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Batman

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#243169 29-Nov-2018 10:08

Connection as follows :
PC high spec 2 years old - ethernet - Asus rt ac3200 - spark ufb. Nothing else on network.

Everything works fine except three issues.

1. When gaming to USA I get very poor connection despite a ping of only 210ms.

2. When I reboot my router it won't connect to the ufb. I don't know what I do, but keep rebooting until it connects. Once it wants to connect its fine.

3. Ping Dunedin to AKL (spark) 18ms, speedtest 300Mbps down 350Mbps up.

As of now I'm rebooting for the umpteenth time.

l43a2

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#2136455 29-Nov-2018 10:09

do you still have the spark fibre modem they give you?

Batman

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#2136456 29-Nov-2018 10:10

Aaaaand finally connected (without me changing anything!)

Also I'd like to mention the speedtest I'm getting is to a spark server.

Just repeated the test and same result

I used to get 900 Mbps down and 480 Mbps up

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#2136458 29-Nov-2018 10:11

l43a2:

do you still have the spark fibre modem they give you?

Yes, but that modem won't give me internet. Not sure why, whether it's the modem or the spark. I'm also reluctant to "try that modem again" because it's a pain just to get the asus to connect.