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147 posts

Master Geek

# 243633 21-Dec-2018 18:39
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My Smart TV connects to the router via wifi. Anyway - i tried to reconnect the wifi today & everything is working fine except the TV.




Is there a way on the HG659b modem to




a) see if anything is trying to connect to a specified IP address.




b) Tell the modem - that a certain MAC address should have priority access. 




The TV tells me its MAC address and the IP it is trying to use / connect to my Wifi with. However the only useful information is "connection failed".




im wondering how to test




a) is it TRYING to connect ?


b) if it is trying to connect with the correct details - Why is my modem refusing access. 




is there a log file i can see - preferably filter by MAC or IP address 





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5575 posts

Uber Geek

  # 2149022 21-Dec-2018 18:51
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There's a limit of 16 devices per wifi band and 32 total devices on a HG659b - perhaps you've hit that.


There is a LAN monitor page on those that will tell you what devices are active, can't recall what the pages is named though.

147 posts

Master Geek

  # 2149024 21-Dec-2018 18:54
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I only have 4-5 devices active / connected.




I do see the screen that tells me the devices - & if i click on each - the MAC addresses are shown. my Tv is not showing there. 






147 posts

Master Geek

  # 2149027 21-Dec-2018 19:08
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Im going to buy a new TV recorder (freeview) - Mine says its now connected - but TVNZ doesnt work.. 

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Uber Geek

Lifetime subscriber

  # 2149050 21-Dec-2018 20:02
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The TV tells me its MAC address and the IP it is trying to use / connect to my Wifi with. However the only useful information is "connection failed".



Does the TV have a static address bound or is it configured to use DHCP??

439 posts

Ultimate Geek

  # 2149134 22-Dec-2018 08:13
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I've had constant issues setting TVs and other devices up using ISP supplied routers, in all seriousness when IPs aren't being handed out it's usually fixed by rebooting the router. Have you tried power cycling the router?


On the very rare occasion (I can count two times of thousands) the TV has faulty network hardware

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