Hi - Are there any Spark reps on here that could possibly assist with an issue I've had with a phone being returned from Spark/Telegistics with "what" appears to be tool damage. 


Telegistics denying they use any tools that could cause damage to housing (Looks like a gouge mark).


Courier not accepting liability.


Spark shop in denial.


No action/update from the complaint I emailed to spark..


I'm assuming the only option I'm left with is the disputes tribunal which I assume will become a he said/she said. If Only I'd taken photos in advance.




Any advice/help wold be appreciated.