Internet speed is slow today

Forums › Spark New Zealand (including Skinny and BigPipe) › Internet speed is slow today

pseudogeek2009

66 posts

Master Geek
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#245337 30-Jan-2019 00:03

Hi,

I have a fiber connection but experiencing some speed issues.

I am also experiencing disconnection with fiber recently. Is this normal?

Regards
Paul

Oblivian

7345 posts

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#2169960 30-Jan-2019 00:10

Can't accurately gauge connection speeds from wireless let alone a mobile device.

You would need to do checks from a cabled PC and if W10, the speedtest app

Linux

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#2170015 30-Jan-2019 06:23

No disconnections is not normal and are you only testing over Wi-fi?

John

RunningMan

9184 posts

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#2170016 30-Jan-2019 06:26

Need more details?

What exactly is disconnecting, how do you know? What router, how many devices, which ones are problematic, what troubleshooting have you done, have you contacted Spark?

l43a2

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#2171704 2-Feb-2019 10:10

im also suffering slow speeds on Spark's Fibre Max product - testing over Ethernet using windows 10 app.