Internet speed is slow today

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Forums › Spark New Zealand (including Skinny and BigPipe) › Internet speed is slow today

pseudogeek2009

66 posts

Master Geek

#245337 30-Jan-2019 00:03

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Hi,

I have a fiber connection but experiencing some speed issues.

I am also experiencing disconnection with fiber recently. Is this normal?

Regards
Paul

Oblivian

7298 posts

Uber Geek

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#2169960 30-Jan-2019 00:10

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Can't accurately gauge connection speeds from wireless let alone a mobile device.

You would need to do checks from a cabled PC and if W10, the speedtest app

Linux

11428 posts

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#2170015 30-Jan-2019 06:23

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No disconnections is not normal and are you only testing over Wi-fi?

John

RunningMan

8955 posts

Uber Geek

#2170016 30-Jan-2019 06:26

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Need more details?

What exactly is disconnecting, how do you know? What router, how many devices, which ones are problematic, what troubleshooting have you done, have you contacted Spark?

l43a2

1779 posts

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#2171704 2-Feb-2019 10:10

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im also suffering slow speeds on Spark's Fibre Max product - testing over Ethernet using windows 10 app.

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