Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1173 posts

Uber Geek

Trusted

# 248211 14-Mar-2019 17:40
Send private message

I always knew this plan was too good to be true, and I've doggedly held onto it since it was grandfathered a couple of years back, but just got a text from Spark to say that the $19 Music pack w/ free spotify is finally being removed as of 15/04, along with a handful of other plans.

 

The $19 music plan has been perfect for my wife and I, we've very rarely gone over the data allowance thanks to the prevalence of wifi, and don't make calls via traditional mobile "minutes", and the free spotify was just a glorious cherry on top. Plus, we had the free socialiser which gave us an extra 1GB for free to use on Spotify / Facebook traffic.

 

I will sorely miss the plan, full info is here: https://www.spark.co.nz/prepaidpackchanges


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
211 posts

Master Geek


  # 2198154 14-Mar-2019 17:45
Send private message

I got the message too and was gutted. Annoying as I and partner have both kept our plans renewed for this many years.

I am 100% against their 4 weekly renewals so I guess I’ll finally leave spark. A bit ironic they claim the new plans offer “more value” as you could not beat what we had.



1173 posts

Uber Geek

Trusted

  # 2198157 14-Mar-2019 17:48
6 people support this post
Send private message

Nate001: I got the message too and was gutted. Annoying as I and partner have both kept our plans renewed for this many years.

I am 100% against their 4 weekly renewals so I guess I’ll finally leave spark. A bit ironic they claim the new plans offer “more value” as you could not beat what we had.

 

Agreed. Love this gem in the FAQ's: "We look over our packs and plans from time to time, to make sure you’re getting the best from us"

 

Should be followed by "We found you ARE getting the best from us, so we decided to put a stop to that."

 

Honestly, though, I think whoever came up with that original plan must have been on crack. $19 for a Spotify plan that is normally $15 *and* a mobile service with included data and minutes? How was there ever any margin??

 

 


 
 
 
 


768 posts

Ultimate Geek


  # 2198166 14-Mar-2019 18:14
One person supports this post
Send private message

I just got this text as well and laughed when the said the had reviewed to ensure the we giving me the best.
This plan was the best. I assume everyone on it still was never going to move so they kicked us off.😥

Spotify was the only reason I never moved providers and stayed with spark. Personally going to go elsewhere now. Not that they will mind. I'm sure they are not paying $15 a month for Spotify but it must be a low margin product for them.

1945 posts

Uber Geek

Trusted
Subscriber

  # 2198170 14-Mar-2019 18:26
Send private message

steve98:

 

I always knew this plan was too good to be true, and I've doggedly held onto it since it was grandfathered a couple of years back, but just got a text from Spark to say that the $19 Music pack w/ free spotify is finally being removed as of 15/04, along with a handful of other plans.

 

The $19 music plan has been perfect for my wife and I, we've very rarely gone over the data allowance thanks to the prevalence of wifi, and don't make calls via traditional mobile "minutes", and the free spotify was just a glorious cherry on top. Plus, we had the free socialiser which gave us an extra 1GB for free to use on Spotify / Facebook traffic.

 

I will sorely miss the plan, full info is here: https://www.spark.co.nz/prepaidpackchanges

 

 

Wasn't this also on some of their Pay Monthly plans?





________

 

Antonios K

 

Click to see full size


48 posts

Geek


  # 2198176 14-Mar-2019 18:36
Send private message

Yeah this is annoying, will be moving else where


2644 posts

Uber Geek


  # 2198177 14-Mar-2019 18:37
One person supports this post
Send private message

This sucks.

 

 

 

Bye Spark.

 

 

 

Edit: I read this.. "Any free offers like 10GB for Socialiser for 6 months, will also expire with your pack so we recommend you get a new Rollover Pack on or before your renewal date to keep enjoy them."

 

 

 

Does that mean the free 10GB per month Socaliser I signed up for a month ago, will be gone on 15th April as well?


768 posts

Ultimate Geek


  # 2198181 14-Mar-2019 18:56
Send private message

I assume so. Unless you sign a new plan. Not feeling positive to spark right now so assuming the worst.

 
 
 
 


69 posts

Master Geek


  # 2198191 14-Mar-2019 19:32
One person supports this post
Send private message

Family member was on the classic $19 plan and I got the free Spotify lol.
We were going to change the plan cuz the old plan only gave 500mb.

New $19 plan will have 1.25gb plus rollover + $6.90 for Spotify. Still the cheapest prepay deal if you want Spotify.



1173 posts

Uber Geek

Trusted

  # 2198193 14-Mar-2019 19:33
Send private message

Finch:

This sucks.


 


Bye Spark.


 


Edit: I read this.. "Any free offers like 10GB for Socialiser for 6 months, will also expire with your pack so we recommend you get a new Rollover Pack on or before your renewal date to keep enjoy them."


 


Does that mean the free 10GB per month Socaliser I signed up for a month ago, will be gone on 15th April as well?



Make sure you read it all properly. That only happens if you switch after your current pack has expired. If you make the change beforehand, “you’ll get to keep the extras you’re enjoying right now – like Socialiser.”

211 posts

Master Geek


  # 2198220 14-Mar-2019 20:32
Send private message

steve98:

 

Agreed. Love this gem in the FAQ's: "We look over our packs and plans from time to time, to make sure you’re getting the best from us"

 

Should be followed by "We found you ARE getting the best from us, so we decided to put a stop to that."

 

Honestly, though, I think whoever came up with that original plan must have been on crack. $19 for a Spotify plan that is normally $15 *and* a mobile service with included data and minutes? How was there ever any margin??

 

 

 

 

I guess in their view we're no big loss as we probably made zero profit (even a loss?). But its not our fault someone in spark marketing decided to try undercut another company's product back when the $19 was hot competition and offer a product like this.

 

I never read any fine print but I just assumed if I kept paying it would continue to renew.


3011 posts

Uber Geek

Trusted

  # 2198223 14-Mar-2019 20:35
Send private message

Wouldn't it be easier for Spark to pull the pin on Prepay totally and move all their prepay users over to Skinny?


211 posts

Master Geek


  # 2198229 14-Mar-2019 20:45
Send private message

DjShadow:

 

Wouldn't it be easier for Spark to pull the pin on Prepay totally and move all their prepay users over to Skinny?

 

 

Bigger overall market share.


308 posts

Ultimate Geek


  # 2198301 14-Mar-2019 23:09
Send private message

I'm guessing the new plans don't include free Spark to Spark calling? Like Skinny & 2D offer. 


46 posts

Geek


  # 2198356 15-Mar-2019 07:19
Send private message

cooljoo:
New $19 plan will have 1.25gb plus rollover + $6.90 for Spotify. Still the cheapest prepay deal if you want Spotify.

 

If you stay on a $19 pack, sure.

 

I intend to move to warehouse mobile and pickup their 500MB data pack for $4/month, pay casual rates for texts & phone calls (2c/msg & 4c/min respectively) & pay for spotify - comes out cheaper than anyone else


255 posts

Ultimate Geek


  # 2198382 15-Mar-2019 08:32
Send private message

Just had a call last night from a Spark Rep. I didn't know about the change and he 'suggested' that I move to the $39.99 Rollover plan which still only gave 1GB of data. 

 

However I think I will leave it and just get the next $19 with 50% off Spotify plan. I use spotify daily so don't want to lose it.
 


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18


Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.