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Forums › Spark New Zealand › New ? Spark Scam


906 posts

Ultimate Geek

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# 248465 27-Mar-2019 13:36
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I couldn’t find any record of this anywhere in, there was a call this morning , a pre recorded message purporting to be from Spark NZ to our landline.

Your Internet will be disconnected today, press one for further details ...

Thing is the caller is showed a name and No , someone may be getting charged for these calls.
If any of you Spark lads want the details please PM and I’ll forward them on.

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'That VDSL Cat'
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  # 2205664 27-Mar-2019 13:48
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Yep its a scam, DM me the details (including your own for verification) and i'll pass it to the investigation folk




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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

4183 posts

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  # 2205671 27-Mar-2019 13:59
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Got one of those the other day, 

 

I'm assuming its basically a robo front end for the regular " we have detected a fault with your internet" spam,

 

but by having it robo call you,  they save on the labour costs at the other end...

 

sheesh, even 3rd world labour is being displaced by robots....

 

 

 

 

 

 

 
 
 
 


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  # 2205672 27-Mar-2019 14:00
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I had one of those calls yesterday, but the CallerID showed an international number 0044.....




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906 posts

Ultimate Geek

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  # 2205680 27-Mar-2019 14:13
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This one was supposedly from Napier , that’s why I thought I should post it.

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  # 2205684 27-Mar-2019 14:18
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I had one a couple of weeks back, I was pretty sure it was spam, but call ID showed a local number. I called Spark on 123, "half hour wait time, would you like a call back?" yeah, ok, I was going out, but I suppose I can wait 30 minutes. 45 minutes later, got a call back from a robot asking what my call was about, robot transfers me to the Phillippines. Call centre person manages to work out what I'm asking and confirms that they hadn't called me.

 

One thing you can say for those scammers, they give damn good service.

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