I like Spark, I don’t want to leave. Their network and speeds are solid, their coverage is excellent, their customer service has been top notch when I’ve needed it, their roaming plans are good, but it’s getting harder to be able to justify staying with them.

I know it’s not quite an apples and apples comparison between the two companies as I’m sure Spark have higher costs and bigger overheads that need to be recouped, but my occupation qualifies me for 2degrees’ Kiwi Hero plan so for $60 it’s the usual unlimited stuff, 25GB data, free data sharing, etc. On Spark my $59.99 plan gets me 4GB plus the bonus for 4GB for the next few months until that drops off, plus $10 a month to share data. That’s a substantial difference. I get by with that plan but I’d be a lot more comfortable on the 2degrees one based on how I like to use my devices away from home.

I’m sure some will say “it is what it is, stop whining and change providers”, but surely there’s someone or a team within Spark who can see a disparity like this and are looking at doing something to be competitive?

I know the reps on here can’t discuss future plans, but tell me something that’ll stop me looking elsewhere!