Bring Back Spark On-Line Chat Support. Not a fan of this 'Call Back' facility.
When there was On-Line chat; questions were answered and problems were solved promptly. On the rare occasion they were not then there was a Call Back. Plus yesterdays Call Back was to someone whom English was not a first language and I had trouble understanding him, though the process was carried out.
So again another call centre has left Aotearoa.