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# 250788 25-May-2019 12:52
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I've recently switched to the Entertainment Unplan package (which I am very happy with!) and I keep getting notifications that I am about to hit certain data usage milestones. I use 400-600GB per month because I have three computers and a bunch of mobile devices backing up to the cloud. I know I'm going to hit the top billing tier every month, and don't need warnings. I've tried three or four times now to unsubscribe from the usage notifications but they just keep coming. I tick the box that says "please unsubscribe me" on the notifications page and it says my changes are saved. But then I get another notification, and when I go back to MySpark, the notifications are on again. Is anyone else having this issue? Do I have to remove my email address from the box altogether? It's kind of driving me nuts at the moment, lol.





Geek girl. Freelance copywriter and editor at Unmistakable.co.nz.

 

Currently using: Modified 2008 Mac Pro, HP M6-1017TX Laptop, iPad Pro, iPhone 7, iPhone 6S, AppleTV4.


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  # 2245413 25-May-2019 14:45
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I’m in a similar situation. I have text and email notifications turned off, and they remain off, but I continue to receive email notifications. Like you they’re pointless for me as I know I will always be in the top tier.




iPad Pro 10.5 Wi-Fi 128GB (Space Grey) | iPhone 8 Plus 64GB (Product RED) | HomePod (Space Grey) | Apple TV 4K | Apple TV HD | Apple Watch Series 4 44mm (Space Grey)


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  # 2245421 25-May-2019 15:43
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'That VDSL Cat'
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  # 2245433 25-May-2019 16:23
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Can you both provide me your account numbers and the time you tried (retry to disable in usage notifications in myspark)

Should not be any issues here. This passed tests the other night so it's likely something unique to both of you.




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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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