Spark have found new ways to annoy customers.
Our bill is due on 7th June and as usual I have set up a bank payment for that date.
So 2 whole days before that I get a "Pay now to avoid a late payment fee" email.
It goes on.."Your bill is due on 7 June 2019. Please pay $xxx.xx immediately to avoid a late payment fee."
I would expect that tone if I was already a day late. But 2 days before??
Demanding payment 2 days before its due date is BAD customer service.
Do other companies do this?