Hi Everyone

I am wondering if anyone else has had a similar issue when sorting out ESIM on their iPhone. I recently purchased an iPhone XS which has ESIM capability (obviously). I am wanting to transfer the NANO SIM (or whatever SIM it is) out of the phone work provided me & into the iPhone X. I'm then wanting to get a secondary prepaid line that I can use for personal, saves carrying around two phones.

Spark Ponsonby said that I need to get managers approval to do this? Why? This is my phone that I've purchased, they've identified me as the person on the name of the phone - all i am wanting to do is have two lines?

Playing devils advocoate here, the only thing I can think of is they don't want people coming in & using stolen SIMs or something and therefore they need to verify them.

If this is the only way to get a secondary line, it's going to be a mission.