ASUS AC1900 Router with Spark Fibre

Forums › Spark New Zealand › ASUS AC1900 Router with Spark Fibre - HOW?

Kopkiwi

2272 posts

Uber Geek

# 253060 23-Jul-2019 20:18

I've spent the last few hours trying to configure this and it just won't connect. Talking with Spark was about as useful as a crusty nutsack.

Does anyone have experience on setting this router up and what settings need to go where?

lNomNoml

1352 posts

Uber Geek

# 2282434 23-Jul-2019 20:19

What model is it?

l43a2

1545 posts

Uber Geek

Trusted

# 2282436 23-Jul-2019 20:20

go into the wan settings set a PPPoE Connection, plug the cable from the ONT into the routers Wan port, put in the username password user@xtrabb.co.nz and password1234 then ensure VLAN tagging is enabled with the number 10

Should be that easy really.

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Talkiet

4196 posts

Uber Geek

Trusted

# 2282437 23-Jul-2019 20:22

One person supports this post

Well, the settings you need are here:

https://www.spark.co.nz/help/internet/set-up/non-spark-modem/

Perhaps someone here can hand hold you through the setup - I haven't used that particular model before I am afraid.

Cheers - N

Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

Kopkiwi

2272 posts

Uber Geek

# 2282448 23-Jul-2019 20:37

lNomNoml:

What model is it?

RT-AC68U

l43a2:

go into the wan settings set a PPPoE Connection, plug the cable from the ONT into the routers Wan port, put in the username password user@xtrabb.co.nz and password1234 then ensure VLAN tagging is enabled with the number 10

Should be that easy really.

Where do you get that username and pword from?

l43a2

1545 posts

Uber Geek

Trusted

# 2282449 23-Jul-2019 20:41

Kopkiwi:

lNomNoml:

What model is it?

RT-AC68U

l43a2:

go into the wan settings set a PPPoE Connection, plug the cable from the ONT into the routers Wan port, put in the username password user@xtrabb.co.nz and password1234 then ensure VLAN tagging is enabled with the number 10

Should be that easy really.

Where do you get that username and pword from?

its the default user/pass for spark connections over PPPoE since they use port auth not user/pass based auth.

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hio77

'That VDSL Cat'
10999 posts

Uber Geek

Trusted

Spark

Subscriber

# 2282450 23-Jul-2019 20:41

Kopkiwi:

lNomNoml:

What model is it?

RT-AC68U

l43a2:

go into the wan settings set a PPPoE Connection, plug the cable from the ONT into the routers Wan port, put in the username password user@xtrabb.co.nz and password1234 then ensure VLAN tagging is enabled with the number 10

Should be that easy really.

Where do you get that username and pword from?

It's one we used to supply.

For spark, the only requirement is that you have a valid (eg no junk characters) username and password. It isnt unique to you as a User.

Highly likely your missing the vlan tag. If i recall correctly for that model it's under iptv...

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

l43a2

1545 posts

Uber Geek

Trusted

# 2282451 23-Jul-2019 20:44

from another thread: LAN -> IPTV -> Select ISP Profile -> "Manual Setting"; Set "Internet" VID to 10

this is from a 2Degrees setup, https://www.geekzone.co.nz/forums.asp?forumid=85&topicid=236132&page_no=1#2019574 but should help you.

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Kopkiwi

2272 posts

Uber Geek

# 2282453 23-Jul-2019 21:03

Thanks guys, appreciate the help, I'll give that a whirl.

djtOtago

526 posts

Ultimate Geek

Subscriber

# 2282455 23-Jul-2019 21:10

Have a look at the setup guide at pbtech https://www.pbtech.co.nz/ASUSISPSettings#SparkAC68U

Kopkiwi

2272 posts

Uber Geek

# 2282460 23-Jul-2019 21:18

djtOtago:

Have a look at the setup guide at pbtech https://www.pbtech.co.nz/ASUSISPSettings#SparkAC68U

Yeah I tried that, but I don't have the same settings for some reason? Possibly a more recent firmware on mine?

Kopkiwi

2272 posts

Uber Geek

# 2282466 23-Jul-2019 21:44

One person supports this post

l43a2:

from another thread: LAN -> IPTV -> Select ISP Profile -> "Manual Setting"; Set "Internet" VID to 10

this is from a 2Degrees setup, https://www.geekzone.co.nz/forums.asp?forumid=85&topicid=236132&page_no=1#2019574 but should help you.

Legend, that was it! Thanks man.