Just wondering if anyone else has had this issue.
We have had 2 separate customers ring us in the past few days with issues that they can not send emails through there xtra account from outlook.
They are getting a 554 5.7.1 Message rejected due to possible spam content message back from the server (it does not matter who they are sending the email to)
Did a plain text email as a test and still got the message rejected.
This started last week, they could not send Monday and Tuesday then it came right for until the Sunday, Its now Thursday and they still can not send any email from outlook via there xtra account.
No settings have changed at there ends, however one of them tested using the Windows 10 Mail App and that sent email fine.
Thus far with multiple calls to Spark the only outcome is dont use Outlook. (These are business customers that have been using xtra email with outlook for years and have had no problems until now)
Any information on this would be helpful.
Thanks in advance