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185 posts

Master Geek


Topic # 25771 1-Sep-2008 10:46
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Hi,

 

I am having trouble sending emails from my slingshot email address using outlook. I am connecting to the net using a telecom wireless T stick. I can receive emails, access the net just not send them. I have spoken to slingshot who say it is telecom who need to advise me of the outgoing settings. I did this, it still didn’t work. I called back telecom and spoke to a lady for a long time… all the settings were right for telecom but surprise surprise it still isn’t working! I think when it goes to register my user id etc with telecom it doesn’t match because its using my slingshot user name and password. Is there any way I can get it to work? I want to keep using my slingshot email address with outlook as I’ve been using it for years.


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185 posts

Master Geek


  Reply # 161206 1-Sep-2008 10:50
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the error code i get is 0x800CCC7D "your outgoing SMTP server does not support SSL secured connections. If SSL secured connections have worked in the past please contact your ISP.

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  Reply # 161217 1-Sep-2008 11:27
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http://www.geekzone.co.nz/tonyhughes/599

The above link has all the info you need.

You cannot use Slingshots SMTP from a Telecom connection, and Telecoms SMTP will only work from a Telecom connection (I.e. they are not portable).

Using Gmail, you can have one SMTP, no matter what network you are connected to.




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Master Geek


  Reply # 161522 2-Sep-2008 12:55
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thanks for the link it was very useful! i think i will use my gmail account with outlook and redirect my slingshot emails to there, and stop using slingshot in a few months once everyone knows my new email address! when i set up gmail on outlook 2003 it told me to set it up with IMAP which didn't seem to work too well so I also set it up with POP, it works now to send and receive. Sadly Slingshot is not redirecting my email though! Not sure why, you just can't win eh!

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  Reply # 161532 2-Sep-2008 13:42
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Best even is get yourself a domain name, and either use Google Apps, or Microsoft Live Domains, or even a cheap webhost with its own SMTP/POP/IMAP and you no longer at the mercy of any ISP for email solution.




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  Reply # 161536 2-Sep-2008 13:55
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If your are on a 200MB+ or 1GB+ plan you can get an included Xtra Email address (as well as security suite). Once you have an Xtra email address, register your slingshot email with Yahoo!Xtra Pro mail (Options > Mail Options > Accounts). Then change your outgoing email settings to send.xtra.co.nz port 465 SSL required, with the Xtra user name and password. Leave you incoming setting as is, it will work fine from there.

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Master Geek


  Reply # 161573 2-Sep-2008 15:33
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i don't know if i'll stay with telecom 1G t-stick plan as its not enough data! i'm trialling it so we'll see. i was on slingshot before 25GB a month which was fine, now i've moved to a rural house and its either farmside satellite or the telecom t-stick. with telecom you can't really get any more than 2gb's a month. i reckon i'd use that in a few days but trying hard not to send photos, download anything etc!!!

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  Reply # 161579 2-Sep-2008 15:47
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Make sure you are signed up to usage alerts if this is the case. 25GB is on the heavy side for Mobile Data, perhaps there is something more suitable out there to use in lieu of your mobile data connection or to help supplement it.

http://www.telecom.co.nz/mbbalerts

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Master Geek


  Reply # 161955 3-Sep-2008 20:29
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thanks for the tip about data alerts, i'll have to get onto that. it tells you on once connected how much you have used too which is good. the only other way we can get internet is through farmside but its expensive as only really the sattelite option. we'll trial the t-stick for a while. i don't know what its like as far as sending/receiving photos/downloading music or files etc, so far its fine for webpages and sending emails, but crashes sometimes too! the gmail is working well on outlook and i've forwarded my slingshot emails so just a matter of time now before i won't need slingshot any more, one less bill eh.

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  Reply # 164187 13-Sep-2008 12:07
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Hey where are you using, you said rural?

I am interested as i promote mobile broadband solutions in the south island using the t stick and other devices.

Note you can use a YAGI antenna and adaptor on the roof and your speeds will greatly improve plus when you add a wilson direct connect booster you can almost double the average speeds.

I would interested to know for commercial reasons going forward.

Note there are plans coming i hear for customers like you, only a matter of time! Sooner rather than later i say!





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UFB fibre, Rural fibre on EA networks, RBI wireless, Ruralnet & Ultra wireless, wireless networks




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Master Geek


  Reply # 164226 13-Sep-2008 15:47
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good to hear there will be plans for rural customers! the 1GB t-stick just isn't enough data and farmside is quite expensive as we can only get their sattelite option at the moment, they would possibly do wireless broadband for us but costs $599+gst to install which is HEAPS! then you're committed to a 3 year contract too. we're just renting so thats too much! we are in rural hawkes bay, 50kms from hastings. if it costs $50 to put up a sky dish why the $599!!! the t-stick works alright but we can't use skype for example. at least we can have some kind of internet with it though as its easy to set up - just plug it in!!!

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  Reply # 164384 14-Sep-2008 19:35
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Dare I say it - airnet may have coverage in your area?
Also check out wasp or safenz - both are wireless isp's in napier with coverage in various places in hawkes bay.




Ray Taylor
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Master Geek


  Reply # 164396 14-Sep-2008 20:59
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thanks for the suggestions raytaylor. yes we tried airnet and wasp, both cannot help. i had not heard of safenz before and have just went them an email. farmside are our only option other than the t-stick but its pretty much double the price for same amount of usage, although faster i'm sure. i'm sure someone will bring out a suitable package in the future! its a tough life for those of us living in the hills eh!

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