Conspiracy Theory: Skinny Broadband vs RWC

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tchart

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#258524 8-Oct-2019 13:43

Conspiracy Theory time...

So I've been looking at Skinny wireless broadband as a backup internet connection for a few months now. It has always been available in my area/street/address - area is Upper Hutt.

I went to sign up coincidentally just before the Rugby World Cup (not what Im using it for BTW) and now my address shows up as unavailable. Not just mine but many addresses around my area, other suburbs etc.

My area is well serviced by cable, fibre, vdsl and there are 3 Spark towers within a few kms of my house so I don't think there was a sudden surge in people signing up for Skinny Broadband (remember my area has fibre, cable and VDSL).

So is this just bad luck or has Spark/Skinny possibly stopped new signups during the RWC to ensure there is enough bandwidth?

Or am I just crazy?

tchart

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#2332559 8-Oct-2019 13:48

And there is also this? 🧐

Skinny wireless broadband. 60GB Extra bonus data next two months

Talkiet

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#2332563 8-Oct-2019 13:52

option b :-)

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

hio77

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#2332673 8-Oct-2019 14:35

As the person who drives these changes, i can confirm Spark have not Stopped signups.

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tchart

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#2332725 8-Oct-2019 15:05

hio77:

As the person who drives these changes, i can confirm Spark have not Stopped signups.

Ok, good to know, I will keep trying then :D

Talkiet:

option b :-)

Cheers - N

Indeed!

sbiddle

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#2332822 8-Oct-2019 16:06

Lots of areas now can't get new connections due to the number of devices on the network.

hio77

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#2332828 8-Oct-2019 16:14

sbiddle:

Lots of areas now can't get new connections due to the number of devices on the network.

Yup, we have always made sure that onboarding new customers wont affect the existing users.

As always the Awesome network team here are always working on upgrades, be that further upgrades to the existing tower, a new site etc.

Personally i would be really peeved if i jumped on a flash wireless connection, was getting decent speeds then i went and said to all the locals hey get this!

to find it slows to basically unable to stream content reliably...

https://www.spark.co.nz/shop/mobile/interestWirelessFibre.html

This loops back into a backend team that looks after onboarding folk that are waiting

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tchart

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#2348434 5-Nov-2019 11:15

I know everyone said I was crazy but today my address shows up as available for Skinny.

2 days after the RWC finished. Coincidence?

sbiddle

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#2348448 5-Nov-2019 12:00

tchart:

I know everyone said I was crazy but today my address shows up as available for Skinny.

2 days after the RWC finished. Coincidence?

Nope. Lots of network upgrades going on at present to enable Spark to continue rolling out FWA services. They had to stop in a lots of areas due to the network becoming saturated.

hio77

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#2348454 5-Nov-2019 12:26

sbiddle:

tchart:

I know everyone said I was crazy but today my address shows up as available for Skinny.

2 days after the RWC finished. Coincidence?

Nope. Lots of network upgrades going on at present to enable Spark to continue rolling out FWA services. They had to stop in a lots of areas due to the network becoming saturated.

As above, load dictates stopsells not events.

No Conspiracy, Your just watching too closely! keep an eye out ;)

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Rikkitic

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#2348462 5-Nov-2019 13:49

hio77:

Personally i would be really peeved if i jumped on a flash wireless connection, was getting decent speeds then i went and said to all the locals hey get this!

to find it slows to basically unable to stream content reliably...

That was precisely my RBI experience before I switched to a WISP.

Plesse igmore amd axxept applogies in adbance fir anu typos