Quite extrodinary really, in this day and age of computers and internet how 1 becomes so lost without an internet connection.
The wife and i have been telecom subscribers since the days of dial up, and had a reasonably good run with the only problems being billing errors.
We have just moved into our new home that has been built and future proofed to the max, in a subdivision only a couple of years old and with still a few sections left to be filled. We did our home work and planned for the move, i contacted telecom 12 months ago when we purchased the section to check that broadband was available in our area and were told that telecom had taken all nessecary precautions to ensure that they had allowed for the entire subdivision at time of excavation.
So 2 weeks before moving in we decided to let telecom know when we were moving and to where, to which they replied..."that is fine, it says here ( there computer ) there shouldnt be any problems." Great we thought all going well.......
The day before we moved i got a phone call from telecom to check we were still ok for the move, "BUT by the way you will need to go onto the waiting list for broadband, there isnt enough ports in your area" This really got my heckles up so fired back "you had better be f#@$** joking, how long a wait will it be ( thinking a few days? a week?) " 6 -12 months if not longer........"
I would write what i thought about that if the language was a bit tamer....
Being that this was the day before we were moving what choices did i have, according to the nice (not ) person on the other end of the phone this wasnt their problem and that maybe we should stay where we were to hold on to our account???? Quite helpful i thought.
After a bit of digging apparently there is 4 other households in my street which are on the waiting list ahead of us, i spoke to one of them who told me they were into month 10 of waiting and have had no luck getting anyone at telecom to speed things up, The cabinet about 20 mtrs away on the side of the road was supposed to have been a full sized cabinet for the subdivision but because there were not many houses built at the time of install the decision was made to halve the size of the cabinet therefore not allowing enough space for more ports to be added...... This tid bit of info i squeezed out of the guy who came around to connect my phone line. He had sympathy but couldnt do anything about it.
Finnally found someone at telecom who wasnt in the phillipines who tells me the upgrade is due in 2010 if i could just hold off untill then.....Or i could spend a further $50 per month and sign up for 24 months on the new mobile broadband???
Is all this just a marketing ploy to upsell us to another more expensive plan??? Gotta wonder sometimes.
Well there is my gripe and moan and i could go on for hours but really it wont solve anything, really what i need is other options,
Any and all help will be appreciated.....
P.s I dont have internet at home so have to sneak it in at work when no-ones watching so delays are possible.