Hi,

Have you tried calling support as your first point of contact?

Reading between the lines here, Highly suspect it's nothing todo with checking a box (all this is automated), quite likely it's your in the wrong port,you requested the wrong date or it's an abandonment (which would have been clear in the notifications)

hio77:

Hi,

 

Have you tried calling support as your first point of contact?

Reading between the lines here, Highly suspect it's nothing todo with checking a box (all this is automated), quite likely it's your in the wrong port,you requested the wrong date or it's an abandonment (which would have been clear in the notifications)

01EG:

 

How much time needs for Spark to activate the internet?! Singup 3 March, fibre box is ready, Spark router is ready and no internet!!! Spa-a-a-a-a-r-k?????

 

In which key?

If your phone calls were as vague and obtuse as your posts I'm not surprised something isnt working.

You need to provide details... is the router plugged in to port 1, port 2 etc? Optical light on the ONT is green?

Last tenant's connection still active?

01EG: @all, yes, I called the support, the answer was wait for activation, still waiting for.

Please DM me your details.

hio77: Doesn't quite sound like your actual question was answered though. Did you ask for further clarification?