Disabling Data Completely.

Forums › Spark New Zealand (including Skinny and BigPipe) › Disabling Data Completely.

NumPy

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#269734 5-Apr-2020 11:42

Is it possible to disable data completely on a Skinny number?

It will also be good if I could disable all promotional texts/notifications to my daughters skinny number for data or any other specials from skinny too.

I'm querying because this is for my daughters phone, we disable her wifi at 10:00pm every night but this does not work if she is still can still have access to data.

It seems she was able to purchase a "Data Binge Time" data package 1.5 GB. She is on the $9, 28 day plan. Her plan renews using my credit card every 4 weeks. It seems that my credit card was also used to purchase this "Data Binge Time" package.

Any help will be appreciated. Thanks

chevrolux

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#2454923 5-Apr-2020 12:02

Doesn't Android have a "Kid mode" or something? Perhaps that would let you disbale data on the handset. I would assume iPhone has a similar function?

NumPy

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#2454926 5-Apr-2020 12:06

chevrolux:

Doesn't Android have a "Kid mode" or something? Perhaps that would let you disbale data on the handset. I would assume iPhone has a similar function?

Probably, I am just not into trying to lock down her phone. Disabling this stuff on a network/router level is much easier. Its worked well for a few years now. I guess now with the pandemic mobile networks are also just giving away free data. (some people believe it or not, do not want it)

chevrolux

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#2454931 5-Apr-2020 12:12

The simple solution in my mind then would be just remove the credit card and auto top-up. She will soon learn!

NumPy

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#2454932 5-Apr-2020 12:13

chevrolux:

The simple solution in my mind then would be just remove the credit card and auto top-up. She will soon learn!

This is more of a technical question. Not a parenting one, but thanks anyway

freitasm

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#2454933 5-Apr-2020 12:17

A good talk to your daughter, with something like Norton Famly or ESET Parental Control installed to control times when the device can be used.

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NumPy

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#2454941 5-Apr-2020 12:26

freitasm:

A good talk to your daughter, with something like Norton Famly or ESET Parental Control installed to control times when the device can be used.

Thanks, I will have another look into these kind of tools. She has an iphone and I know it can be setup in screen time (disabling her data). Still keen to hear though if its possible for skinny to disable this at the network level. I like the $9 plan for her as it provides unlimited text, and a good amount of voice calls.

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#2454943 5-Apr-2020 12:29

I gather 10pm is bed time? Does she need the phone in her room at night? No handset, no data usage.

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michaelmurfy

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#2454965 5-Apr-2020 13:03

As she has an iPhone then setting her account up on the family plan + disabling apps at bedtime is the way to go. You can remotely manage this from your iPhone and look into her screentime etc.

You're able to also place limits on specific apps. It is quite a powerful tool for parents.

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OldGeek

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#2455367 5-Apr-2020 20:50

The short answer is that you cannot ration access to mobile data as a network resource. Presuming that the $9 plan is a pre-paid plan, data included in that plan is unrestricted as is reverting to casual rates when plan data expires (using any account balance and if that balance is zero, handset cannot be used for anything). As you have found out your daughter can also purchase additional data. There is no plan that I am aware of, on any provider, that prohibits use of mobile data. You are therefore stuck with whatever options you can find downstream of your provider that other respondents have suggested.

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kiwiharry

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#2455388 5-Apr-2020 21:07

When I got my son his first Android mobile phone about 3 years ago I either deleted the APN or added an invalid one (sorry can't remember exactly which one I did). This seemed to work. I didn't let him know though how I disabled his mobile data.

Haven't had to do that on his latest phone that he got last year. He's now self disciplined so has mobile data switched off. He's currently on a Pay As You Go type plan.

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