Skinny Jump question

Forums › Spark New Zealand (including Skinny and BigPipe) › Skinny Jump question

Rickles

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#269863 12-Apr-2020 10:10

Anyone from Spark/Skinny watching?

Q: Is the Skinny Jump modem being delivered during lock-down?

Reason for asking is that an elderly friend (Wellington) contacted a 'dealer' and signed up about a week ago.

Peppery

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#2459708 12-Apr-2020 10:25

Yep, they’re still going out during lockdown

djtOtago

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#2459710 12-Apr-2020 10:28

From https://www.skinny.co.nz/jump/home.html

Coronavirus (COVID-19) response

Due to the recent COVID-19 situation, many local Jump partners have closed temporarily. Some partners can help you sign up over the phone. You can find out by selecting a partner on the map and giving them a ring. We’re updating the partner map with these details every day.

During these challenging times, please don’t call the Skinny Care team to sign up for Jump; you can only sign up to Jump through a local partner.

Rickles

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#2459713 12-Apr-2020 10:36

Thanks @Peppery.

hio77

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#2459726 12-Apr-2020 11:35

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Rickles

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#2459747 12-Apr-2020 12:17

@hio77 … only 416 modems? 🙂

hio77

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#2459748 12-Apr-2020 12:19

Rickles:

hio77 … only 416 modems? 🙂

Just the batch that rep was looking after, point is yup still shipping :)

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

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Rickles

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#2459757 12-Apr-2020 12:36

@hio77 … thanks for that 😉

BarTender

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#2459821 12-Apr-2020 14:06

Rickles:

Anyone from Spark/Skinny watching?

Q: Is the Skinny Jump modem being delivered during lock-down?

Reason for asking is that an elderly friend (Wellington) contacted a 'dealer' and signed up about a week ago.

Also be aware that Jump doesn't include VoIP service (unless I have missed something) and is pure broadband. Unless your elderly friend is particularly tech savvy they probably won't want to part with their homeline, assuming they have a homeline right now.

halper86

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#2459836 12-Apr-2020 14:26

BarTender:

Rickles:

Anyone from Spark/Skinny watching?

Q: Is the Skinny Jump modem being delivered during lock-down?

Reason for asking is that an elderly friend (Wellington) contacted a 'dealer' and signed up about a week ago.

Also be aware that Jump doesn't include VoIP service (unless I have missed something) and is pure broadband. Unless your elderly friend is particularly tech savvy they probably won't want to part with their homeline, assuming they have a homeline right now.

Does the ATA port still work? I was planning on switching my elderly grandmother to this and using voip

Rickles

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#2459844 12-Apr-2020 14:35

In my case, the user merely wanted easy-to-use broadband data.

I wonder if modem is the Huawei B315 or B618?

BarTender

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#2460006 12-Apr-2020 16:37

halper86: Does the ATA port still work? I was planning on switching my elderly grandmother to this and using voip

It does work but depending on the recent ACS configuration on the Spark server side it might be reconfigured without warning.
So if you wanted to have PSTN service I would recommend just getting the full service from Spark.
Otherwise you will be behind probably double NAT with the Spark CGNAT and the second NAT on your router.

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antonknee

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#2460048 12-Apr-2020 16:48

Rickles:

In my case, the user merely wanted easy-to-use broadband data.

I wonder if modem is the Huawei B315 or B618?

Some of the stuff on the Skinny Jump website refers to the B315 specifically so I imagine it's the B315. Suppose given the target for the product the B618 could be a bit overkill, especially fi the B315 is cheaper/still in good stocks.