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701 posts

Ultimate Geek
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Topic # 27011 10-Oct-2008 08:44
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I have long been having speed issues at the current exchange I am connected to. 1215kbps down, and 56db line attenuation.
Have had splitter installed. New modem etc...

I have just called telecom to ask if its possible to move to a different exchange, as I have been told there are some closer to where I live. But I will have a new phone number, which is fine.

Question is now, How do I find out where my closest exchange is?

I live in West habour and am connected to the Massey exchange.

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Uber Geek
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  Reply # 170447 10-Oct-2008 16:28
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I will be amazed if they can move the cable pair to a new exchange

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Uber Geek
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  Reply # 170486 10-Oct-2008 19:39
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Do you have a 41n nnnn or a 83n nnnn phone number?

The Whenuapai exchange is on Kauri road, the Massey is on Don Buck road. I think you must be stuck between the two. You can't really just move from one exchange to another; probably they are looking at moving you to a roadside cabinet.

PM me with your address & contact details, I'm happy to help you out with some testing etc, as I have another customer I've been having issues with too.

Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour


Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

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