telecom bb exchange

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Wills1

710 posts

Ultimate Geek
+1 received by user: 17

#27011 10-Oct-2008 08:44

I have long been having speed issues at the current exchange I am connected to. 1215kbps down, and 56db line attenuation.
Have had splitter installed. New modem etc...

I have just called telecom to ask if its possible to move to a different exchange, as I have been told there are some closer to where I live. But I will have a new phone number, which is fine.

Question is now, How do I find out where my closest exchange is?

I live in West habour and am connected to the Massey exchange.

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#170447 10-Oct-2008 16:28

I will be amazed if they can move the cable pair to a new exchange

coffeebaron

6304 posts

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+1 received by user: 3566

Trusted

Lifetime subscriber

#170486 10-Oct-2008 19:39

Do you have a 41n nnnn or a 83n nnnn phone number?

The Whenuapai exchange is on Kauri road, the Massey is on Don Buck road. I think you must be stuck between the two. You can't really just move from one exchange to another; probably they are looking at moving you to a roadside cabinet.

PM me with your address & contact details, I'm happy to help you out with some testing etc, as I have another customer I've been having issues with too.

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