Trying to help my neighbour who uses an ipad for her mail. She has a problem her inwards mail works fine but outwards fails with message "Cannot Send email as we cannot relay will place in outbox.
Anyone an idea what is wrong.
It was working fine till Wednesday she has rung Spark but her knowlege of tech is very limited (not surprising she is in her 80's)
All help appreciated
PS my knowledge of Apple products is limited