Question re switching from Spark to skinny - will spark modem/router work on skinny connection? or vice versa?

Forums › Spark New Zealand (including Skinny and BigPipe) › Question re switching from Spark to skinny - will spark modem/router work on skinny connection? or vice versa?

Blurtie

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#272950 27-Jul-2020 10:46

Hi all,

As per subject - I'm transferring my home BB over to skinny from spark. I gave myself a bit of a buffer and have my connection date set a few days before my spark disconnection date; so will the spark modem still work once I'm connected with Skinny? i.e. without me having to do anything to the settings?

I have the old Huawei HG659b modem/router and have already got my skinny smart modem. The reason for my question is that I'm unlikely to be home on the connection date, and want the transfer to be as seamless as possible for my tech-challenged partner. Will look to set up the skinny smart modem once I'm home and connected.

Or would I be better off setting up the Skinny Smart modem now to use on my spark connection? Will it even work on my spark connection without having to change any settings? Is there another/better way I've missed?

Appreciate your thoughts/comments.

Cheers

wratterus

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#2529325 27-Jul-2020 10:50

More than likely will just continue to work, worst case you may need to disable VLAN under your WAN settings but I think it will be fine.

hio77

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#2529364 27-Jul-2020 11:25

Won't be plug and play on the HG659b due to tagging

plugin the spark modem, it's got both profiles configured IIRC.

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Blurtie

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#2529389 27-Jul-2020 12:17

hio77:

Won't be plug and play on the HG659b due to tagging

plugin the spark modem, it's got both profiles configured IIRC.

Great! Thanks hio77! Just to clarify your last sentence - I think you mean the Skinny modem? So it should work out of the box on my spark connection?

Cheers

hio77

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#2529404 27-Jul-2020 12:49

Blurtie:

hio77:

Won't be plug and play on the HG659b due to tagging

plugin the spark modem, it's got both profiles configured IIRC.

Great! Thanks hio77! Just to clarify your last sentence - I think you mean the Skinny modem? So it should work out of the box on my spark connection?

Cheers

Skinny Yeah, multitasking... i meant to say Smart modem :)

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Blurtie

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#2529483 27-Jul-2020 14:13

Thanks hio77,

Your help on these forums is greatly appreciated!

nztim

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#2529489 27-Jul-2020 14:22

Don't know about Skinny but when you order Bigpipe you can request it to be provisioned with vlan10 tagging on, did this when moving a friend from VDSL to Fibre and so he just unplugged his router from the VDSL bridge and directly into the ONT and it just worked

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timmmay

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#2529550 27-Jul-2020 14:51

I suggest only cancelling the old plan / contract when the new plan starts working. My install back in the early days of UFB took 8 months between requesting UFB and getting it going.

Blurtie

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#2529665 27-Jul-2020 16:11

Thanks Timmmay - it's just a UFB switch between two ISPs (same same, but different), so i hope it's pretty straight forward and it will actually be connected when they say without any issues.

The disconnection date was due to the fact I had to give 30 days notice to Spark, so not really keen to wait for connection and then pay Spark for another month..