web mail only has classic view

Forums › Spark New Zealand (including Skinny and BigPipe) › web mail only has classic view

GEOMAX

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#28046 16-Nov-2008 16:34

my web mail has lost the option to swap views.....any ideas how to fix it? cheers George

zocster

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#178259 16-Nov-2008 18:00

little more information please, what browser? have you cleared cache and reboot your pc etc etc?

GEOMAX

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#178265 16-Nov-2008 19:09

Hi, same with IE7 or Opera. I have cleared all temp files etc and tried rebooting etc. My ISP is World Exchange and I get my email with POP3 but use Web mail to check SPAM etc. It worked OK since Xtra went to Yahoo until this week. cheers George

zocster

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#178266 16-Nov-2008 19:13

Hmm you might want to raise this in the WXC forum instead then? I have no issues with yahoo.co.nz email ... through telstra clear cable.

manhinli

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#178270 16-Nov-2008 19:23

Do you mean that Yahoo!Xtra Webmail went into Classic View? (where it's not interactive, you can't drag and drop... etc)

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#178271 16-Nov-2008 19:23

If its a Yahoo!Xtra account, from the webmail:
Click Options

Click Try it now

It should load the new interface. If it doesn't load, try using Internet Explorer or Firefox.

zocster, this is a webmail setting - not an ISP fault.

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zocster

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#178273 16-Nov-2008 19:27

cokemaster:

zocster, this is a webmail setting - not an ISP fault.

Eh thanks, I just thought since the option has gone (from what I see from the OP), it may be an ISP fault

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GEOMAX

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#178278 16-Nov-2008 20:07

Hi, I also have a firefox browser installed and it worked OK. After logging out and changing back to Internet explorer (IE7) it also works OK!!!
I am confused but it is now working. Thanks George.