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Forums › Spark New Zealand (including Skinny and BigPipe) › i-Devices and Spark: WiFi Connectivity and Gmail
MikeSkyrme

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#284314 13-Apr-2021 13:28
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Hi All,

 

Just a quickie.

 

Has anyone noticed a problem with connecting iPhones/MacBooks to a Spark WiFi router and not being able to access Gmail based email?

 

The mail apps seem to just hang when I try to access them via WiFi, however, if I switch to cellular, connectivity is fine.

 

I have not made any config changes on the router, the problem appeared about 2 days ago.

 

Cheers,

 

Mike.




Michael Skyrme - Instrumentation & Controls

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lookout
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  #2715073 29-May-2021 11:47
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Hi, did you figure this out? I've just started a new thread but our problems may be related. I can't access Apple Music or Apple TV on my Spark Smart Modem. I use the Gmail app and haven't had problems with that. Were you using the Apple Mail app?



MikeSkyrme

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  #2716007 31-May-2021 10:05
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In short, no, I never resolved the issue. I did end up changing the router out for another reason, which made the problem go away. And yes, it was the Apple Mail app that was not working through the Spark router, both on iPhone and MacBook.

 

 

 

Cheers,

 

 

 

Mike.




Michael Skyrme - Instrumentation & Controls

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  #2716013 31-May-2021 10:17
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Have you folks changed the DNS to something like 1.1.1.1 or 8.8.8.8 to test?




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