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sampler

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#285955 27-May-2021 16:03
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Their Main website down

 

ringing their 0800 number gives a message about a number of services being offline

 

Dont think its upsetting calling, but could be wrong.


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Poll
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  #2713985 27-May-2021 16:08
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Appears to impact Email as well.




sparkz25
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  #2713989 27-May-2021 16:21
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And some RBI


clinty
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  #2713992 27-May-2021 16:29
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From their twitter:

 

 

 

 

 

Clint

 

 




JY

JY
58 posts

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  #2714000 27-May-2021 16:52
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Xtra down for those that use it.


boosacnoodle
963 posts

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  #2714007 27-May-2021 16:59
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I simply tried to get a SIM swap done earlier today and they couldn't as all of their systems were down. Curiously they were still able to email me (perhaps that's outsourced), which suggests not a total outage.


linw
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  #2714011 27-May-2021 17:05
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Hope it's not another ransomware attack!!


clinty
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  #2714019 27-May-2021 17:18
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So far doesn't look like its affecting internet connections - but i wouldn't go rebooting your router just incase :)

 

 

 

Clint


 
 
 

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  #2714020 27-May-2021 17:20
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Their website appears to be back up so hopefully any other services are as well.


clinty
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  #2714036 27-May-2021 17:52
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just the shop - looks like myspark and xtra is still down

 

 

 

clint


tdgeek
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  #2714057 27-May-2021 18:32
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clinty:

 

just the shop - looks like myspark and xtra is still down

 

 

 

clint

 

 

Browser webmail is down, but it's fine on my iPhone mail app. I assume thats a Spark site issue while SMX via a client is bypassing that?


clinty
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  #2714072 27-May-2021 19:25
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Most likely

I see the rror message has changed from "an outage" to "Maintenance"

Clint


Bung
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  #2714077 27-May-2021 19:38
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"If you need to get hold of us urgently, please drop us a private message on Facebook."

Is that the best that they can do?

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