ASUS Router Help

Forums › Spark New Zealand (including Skinny and BigPipe) › ASUS Router Help

rendezvous

194 posts

Master Geek

#289241 21-Aug-2021 22:40

Hello, I’m looking for some help with settings for fibre connection to Spark with ASUS AC58U. I have had this working for a couple of years. I updated the firmwsre today and now it’s not connecting to the internet. It seems some settings may have been changed. As far as I can tell, it is setup as per the instructions on the PBtech page. However, there are now a couple of extra boxes available in the router settings pages.

I have tried using a different cable to the ONT, just in case.

JaseNZ

2576 posts

Uber Geek

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#2764586 21-Aug-2021 22:50

Can you post a screen shot of what you think the extra settings are ??

Ding Ding Ding Ding Ding : Ice cream man , Ice cream man

rendezvous

194 posts

Master Geek

#2764587 21-Aug-2021 22:51

JaseNZ

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#2764588 21-Aug-2021 22:59

Mine is a later model (AC-88U) but the settings are the same except for the connect to dns server automatically mine is set to yes but I gather you are running a different dns server ??

Ding Ding Ding Ding Ding : Ice cream man , Ice cream man

rendezvous

194 posts

Master Geek

#2764589 21-Aug-2021 23:04

Thanks - the DNS is directing towards a Pi-hole. I can try something different in there in the mean time?

JaseNZ

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#2764591 21-Aug-2021 23:12

rendezvous: Thanks - the DNS is directing towards a Pi-hole. I can try something different in there in the mean time?

I guess you can just try yes just to see if it connects, Other than that I don't know, You could always go back to previous firmware.

Ding Ding Ding Ding Ding : Ice cream man , Ice cream man

Oblivian

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#2764592 21-Aug-2021 23:16

Automatic/8.8.8.8 will soon tell you

freitasm

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Geekzone

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#2764627 22-Aug-2021 07:00

From your computer try nslookup geekzone.co.nz 1.1.1.1 and see if there is a response. If there is, your DNS is not working so you should fix that - in the meantime change the router to use automatic or change to 1.1.1.1

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rendezvous

194 posts

Master Geek

#2764629 22-Aug-2021 07:09

Thank you for your replies. At some point after I gave up and went to bed it decided it would in fact connect. I haven’t changed anything since last post either.

jat80

240 posts

Master Geek

#2767120 26-Aug-2021 17:13

rendezvous: Thank you for your replies. At some point after I gave up and went to bed it decided it would in fact connect. I haven’t changed anything since last post either.

Are you running stock firmware?

I had a similar experience updating mine but I'm using Merlins firmware.

rendezvous

194 posts

Master Geek

#2767184 26-Aug-2021 20:48

No, just the standard firmware