is it Rapidshare or ISP

Forums › Spark New Zealand (including Skinny and BigPipe) › is it Rapidshare or ISP

gumdigger

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#29185 28-Dec-2008 07:29

hi
Since the holidays i have noticed huge speed drops in rapidshare, is everyone facing the same issue?. iam on xtra go large plan. i mean i only download 5-10 gbs a month so i am very well aware of fair use policy. so i dont think that is the problem.

Damager

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#186344 28-Dec-2008 09:19

gumdigger: hi
Since the holidays i have noticed huge speed drops in rapidshare, is everyone facing the same issue?. iam on xtra go large plan. i mean i only download 5-10 gbs a month so i am very well aware of fair use policy. so i dont think that is the problem.

i use rapidshare all the time and always max my bandwidth..

perhaps try changing the server you connect to in your settings or checking your modem's synch speed otherwise most likely to be the ISP

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nzbnw

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#186355 28-Dec-2008 11:03

If you are only using 5-10GB per month why don't you switch to Explorer? 10GB Max/Max Speeds for the same monthly free, and it should perform better than Go Large judging by other forum users reports.

nzbnw

gumdigger

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#186402 28-Dec-2008 19:27

Damager:
gumdigger: hi
Since the holidays i have noticed huge speed drops in rapidshare, is everyone facing the same issue?. iam on xtra go large plan. i mean i only download 5-10 gbs a month so i am very well aware of fair use policy. so i dont think that is the problem.

i use rapidshare all the time and always max my bandwidth..

perhaps try changing the server you connect to in your settings or checking your modem's synch speed otherwise most likely to be the ISP

i assume its the speed your modem connects, if so this is the screenshot of it. pretty shocking?? u reckon i need a new modem? status page

. i did try changing the server its connecting to. doesnt make a difference so i have left everything to random.

Damager

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#186410 28-Dec-2008 20:00

608 kb/s downstream speed isnt shocking.. its down right ridiculous!

i would consider 1000 kb/s a horrible adsl downstream connection speed.

isnt necessarily the modem, could be noise interference from other appliances in your home or it could be the line itself to the local cabinet.

the local transfield guy told me that my local cabinet is affected by rain and moisture. my usual connect speed is 4500 kb/s constant. when it drops to 1000 kb/s without reason.. im on the phone to the ISP to get someone to look at the line.. sure enough, its been rain/moisture affected.

this is my usual experience when the speed drops but thankfully it doesnt happen often.

firstly, unplug all other phones in the house and see if the speed improves.

SNR Margin looks fine.. i believe 12 to 13db is whats expected.

Attenuation looks okay.. yours is lower than mine which means youre closer to the exchange than i am.

CRC errors. not sure here but i would expect this should be zero.

If you do an isolation test and you still get the same speed, i suspect a line problem on the street.

other geekzoners may have some suggestions to try as well.

jfnz

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#186495 29-Dec-2008 13:19

Have a read of this thread

If the isolation test is done and there has been no improvement in the connect rate, email adsl_helpdesk@telecom.co.nz and include your Telecom account number, ADSL phone number and a description of the issue.

Please note: Any posts, comments, or contributions in this forum are posted by me as an individual acting in my own right and do not necessarily reflect the views of any company I work for, clients I've consulted for, or anyone else.

gumdigger

429 posts

Ultimate Geek
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#186526 29-Dec-2008 15:54

the isolation test didnt help so what i did was removed the adsl filter and saw the pins had fungus on them so i replaced it with other filter i had, even that didnt do any good. so i pulled out an old extension cord and hooked up modem to a ph jack outside my room and bingo!

not only the CRC errors have gone down but data rate is in 4 digits. just to do a fair test i plugged it back to its origianal place with new filter still the speed was bad i.e. 3 digits. now i am connected to a ph jack outside my room and speeds are good.

now. i cant have that extension cord there all the time so i was thinking what to do because my house is about 40 years old and wiriing is pretty old too. i went below my house and saw there is only one true ph jack rest are just extensions (lol) previous owners probably hired handy man. so i want your advice on whether i should re-wire ph jacks or get a adsl splitter, what sort of expense i am looking at?

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nzbnw

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#186528 29-Dec-2008 16:04

Nice, as I said before you should change to a FS/FS plan if you want to see surther improvements. Go Large is FS/128 and trafic managed.

Also if you would like a new modem and you are out of contract check out http://www.telecom.co.nz/modemoffer

FYI if you want a Wireless Modem on a 12month you can call 123 and get it for $50.

nzbnw

corksta

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Subscriber

#186541 29-Dec-2008 16:36

Yeah I haven't noticed any slowdown with RS either. I'm on Orcon's Purple+ plan.

jfnz

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#186543 29-Dec-2008 16:55

gumdigger: so i want your advice on whether i should re-wire ph jacks or get a adsl splitter, what sort of expense i am looking at?

ADSL splitter would probably be your best bet if there are no problems with the voice quality over the line (unless you fancy re-wiring the entire house anyway).

You can call 123 and ask them to organise this for you. It will cost you $199 incl GST. That includes the techs time, the jackpoint itself, the new cabling and hooking it all up.

If you don't fancy paying the $199 you can call an electrician who may be able to do it for you (it's hard to say whether this may be a cheaper option though).

Also, as previously mentioned if you're only using 5-10gb a month why move to one of the newer ADSL2+ plans?
GoLarge uses rather aggressive traffic shaping which in my experiencing is a pain for trying do anything other than leech huge amounts of data (even then it's hardly great).

gumdigger

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#186631 30-Dec-2008 09:41

do you recommand anyone for wiring and can adsl splitter be installed by anyone other than telecom?

eXDee

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#186658 30-Dec-2008 12:30

I know someone who lives in an apartment block in Australia, and they use a 5m extension cord in front of their modem

Their sync rate only just breaks out of single digits, and refused to let me fix it. Really sucks because they use skype a lot.

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gumdigger

429 posts

Ultimate Geek
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#186661 30-Dec-2008 12:45

eXDee: I know someone who lives in an apartment block in Australia, and they use a 5m extension cord in front of their modem
Their sync rate only just breaks out of single digits, and refused to let me fix it. Really sucks because they use skype a lot.

the telephone jack in my room comes from a splitter next to my room about 5m away. the cable that runs from there to my room is very old, the wire inside the plastic coating has turned black. do you think i should just change the cable and run my modem on the same socket? or should i get adsl splitter?. will there be much of difference if i do either.

Damager

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#186666 30-Dec-2008 13:24

great to see you got that synch speed back up to where it should be!

not sure about the wiring sides of things though. the adsl splitter option sounds the best, though probably not the cost effective solution youre after.

jfnz

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#186672 30-Dec-2008 13:45

gumdigger:
eXDee: I know someone who lives in an apartment block in Australia, and they use a 5m extension cord in front of their modem
Their sync rate only just breaks out of single digits, and refused to let me fix it. Really sucks because they use skype a lot.

the telephone jack in my room comes from a splitter next to my room about 5m away. the cable that runs from there to my room is very old, the wire inside the plastic coating has turned black. do you think i should just change the cable and run my modem on the same socket? or should i get adsl splitter?. will there be much of difference if i do either.

Couldn't you just put the router in the room with the best jackpoint and run an ethernet cable or wireless back to the room?
I think a splitter install is your best bet. The tech will install the JP wherever you want it.

gumdigger

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Ultimate Geek
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#186687 30-Dec-2008 15:22

no i cant move the router because all the network cables run from my room to other rooms.