transfers text messages from broken phone

Forums › Spark New Zealand (including Skinny and BigPipe) › transfers text messages from broken phone

toemos

3 posts

Wannabe Geek

#29866 21-Jan-2009 18:14

Hi,

Im not sure where to ask this, so i hope someone can help me here. Iv got a phone which i (accidently...) dropped off a rooftop. The phone still works now, i have recieved txts and i can make calls, however the screen is broken so the txts that i have recieved i can't read...

I'm getting a new phone tommorow, and im curious to know if there's anyway to read these txts, possibly by transfering them to the new phone? or maybe telecom is able to print them out? (i have heard they keep txts stored for a wee while..)

Does anyone know if this is possible?

Thanks.

NealR

426 posts

Ultimate Geek

Trusted

Lifetime subscriber

#191119 21-Jan-2009 18:45

Transfering Txt messages between CDMA (aka Telecom NZ) handsets is not usually possible but some make/model do enable this. Each device must be capable of this. Have a chat to the people in store to see if it is possible for the device combination you have. This is a CDMA specific issue and is not relevant for the new WCDMA network as almost all WCDMA phones can transfer their Txt messages onto the SIM card for transferal to another device.

As for getting a copy of the Txt's recently sent/recieved, Telecom policy is that this is only available via court order due to the potential sensitivity and confidential nature of the information. there are also the security aspects of proving you are really you. i.e a good conman could pretend to be almost anyone.

It is worth noting that when you visit the shop to get your phone changed that you set up some security questions on your account. Once you prove you are really you :)

Neal

The comments I write on this forum do not necessarily reflect the views of my employer and as such cannot be taken as official statements of my employer.

jfnz

211 posts

Master Geek

Trusted

#191120 21-Jan-2009 18:46

Telecom aren't able to print your texts. They're stored away and only retrieved when required for several reasons (customer requests are not one of those).

Unless you have a specific phone (e.g. Motorolla) with a specific software suite and a USB or other transfer cable I'm relatively sure there's no way of retrieving these messages.

Please note: Any posts, comments, or contributions in this forum are posted by me as an individual acting in my own right and do not necessarily reflect the views of any company I work for, clients I've consulted for, or anyone else.

toemos

3 posts

Wannabe Geek

#191122 21-Jan-2009 18:59

sweet as, thanks guys.

I guess il talk to them instore about it.

alvstar2001

100 posts

Master Geek

Trusted

#191197 22-Jan-2009 07:58

alternatively, you could turn off your current/broken mobile! let the messages store in telecom's network, and than recieve it when you set up new handset? :) thats my 5cents. ty.

alvstar2001

Behodar

10501 posts

Uber Geek

Trusted

Lifetime subscriber

#191325 22-Jan-2009 16:00

What sort of phone is it? I have some software that can pull messages from most Nokia phones over Bluetooth, so it should be possible if you have a Nokia.

toemos

3 posts

Wannabe Geek

#191429 23-Jan-2009 01:28

Its a Samsung SPH-A420