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nicmair

250 posts

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#298673 6-Jul-2022 15:12
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The company I work for recently took over another company, who only had a Wireless Broadband connection from Spark via a Smart Modem 2.  As we have provided internet services via another means, and removed the Smart Modem from service, its no longer needed, (the previous owner, who own the contract with Spark, is not communicating...) so I want to know, do we just dispose of it, or must it be returned to Spark, and if so how does one arrange that when we can't a Spark customer?  

 

 

 

Cheers

 

Nic.


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WellyGeek
14 posts

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  #2939776 8-Jul-2022 14:16
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Generally you need to buy Spark Modem outright when subscribing to their service. I'm quite certain you don't need to return it.

 

BTW Smart Modem 2 also works very well on Fibre with superior WiFi capability than their original Smart Modem 1.  I've been using it on Spark Fibre for 6 months now with no problem.




BarTender
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  #2940490 10-Jul-2022 19:04
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If you are not sure just drop it at any Spark Store and they should take it.. or just put it on the table and walk out.


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