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3g

3g

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#302790 20-Dec-2022 18:14
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A friend recently got scammed out of several thousand dollars (scammers did a really good job of impersonating Westpac Fraud).

 

Luckily the scammers are in NZ (and not as smart as they should be) and transferred the funds to another Westpac account - so the bank could grab the funds back.

 

 

 

Question:
As you can probably appreciate, my friend is quite spooked by all of this (and yes, we're resetting everything, getting MFA installed etc).
Problem is that the scammers keep calling. She's blocked the numbers (so calls don't come through), but she's a little tired of the "Hey, you missed a call from <person>" notifications that keep coming through.

 

After talking with Spark, they said there's nothing they can do.

 

Just wanted to confirm from this group that there is nothing. I would have thought the persistent calling (not to mention the theft of funds from the initial scam) would flip this from "annoying" to "illegal" activity that could trigger a full block. They aren't so smart as to have rolling/random numbers (ie it's always coming from the same number).

 

Realise it's probably in the "too hard, too common unfortunately" basket - but thought I'd ask the experts!

 

Nigel H.


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Linux
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  #3012488 20-Dec-2022 18:21
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Get a new number or turn off the ' Who Called ' service in the Voicemail options

Then get the end user watching scam baiting videos on YouTube



Reanalyse
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  #3012563 20-Dec-2022 19:44
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We got sick of spam calls on our landline so purchased a set of Call screening phones at $140.00

 

They seem to work a treat, and our calls from spammers (and associated religion and real estate sellers) has dropped away to zero.

 

Not absolutely foolproof but the extra hoops unknown callers have to go through to get through deters most. And you can block known numbers as well.

 

 


loceff13
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  #3012572 20-Dec-2022 20:03
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Dare I say they request to change their phone number(mobile/home phone whatever was the issue). Yes it can be a pain the the ass to update people(or just a mass text or email to their contacts that matter) but it stops them being directly targeted in the near future by new phone numbers. 




MadEngineer
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  #3012579 20-Dec-2022 21:13
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I’ve posted this before but call Spark back and ask them to action the complaint. If they decline again as you advised, remind them that they are a member of the NZTCF and therefore must act.

https://www.tcf.org.nz/industry/about-us/about-the-tcf/our-members/




You're not on Atlantis anymore, Duncan Idaho.

fatcat1
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  #3012619 21-Dec-2022 06:19
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I bought a $25 Phone call blocker from Trademe. Works great all my spam calls came from 0061 numbers so just blocked the country prefix. Phone doesn't ring with these calls, have to look up router log to check how many were blocked.  


linw
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  #3012630 21-Dec-2022 07:26
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There is one of those blockers on TM now from a Wellington seller for 19.50.


 
 
 

Shop now at Mighty Ape (affiliate link).

xpd

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  #3012636 21-Dec-2022 08:08
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(Phone rings)

 

I look at the number.

 

"Dont know you" - hang up.

 

 





XPD / Gavin

 

LinkTree

 

 

 


xpd

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  #3012637 21-Dec-2022 08:11
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Could also divert the calls to another number such as KFC......

 

 





XPD / Gavin

 

LinkTree

 

 

 


notesgnome
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  #3012638 21-Dec-2022 08:13
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If it's from one number, then it could be classed as a nuisance call which there are processes at all major telcos.

 

 

 

This appears to be Spark's form. Hopefully it's of some use

 

 

 

https://www.spark.co.nz/help/privacy-and-safety/scams-safety/online-bullying

 

 

 

 


3g

3g

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  #3013102 22-Dec-2022 13:11
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Appreciate all the responses - good to know the various options.

 

Does seem that Westpac customers have been targeted - almost like the scammers know that Westpac are overloaded/understaffed and can't respond to anything in a timely manner. 

 

Nigel H.


Rikkitic
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  #3013137 22-Dec-2022 15:18
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xpd:

 

Could also divert the calls to another number such as KFC......

 

 

 

 

What about diverting them to Spark?

 

 





Plesse igmore amd axxept applogies in adbance fir anu typos

 


 


 
 
 
 

Shop now for Dyson appliances (affiliate link).
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  #3013231 22-Dec-2022 19:34
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You're not on Atlantis anymore, Duncan Idaho.

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