Access Slingshot email through Xtra ISP

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shamil

10 posts

Wannabe Geek

#30535 11-Feb-2009 19:44

I want to use Outlook express away from home and through a different isp.
I contacted slingshot (who our email is with) and asked about it, his response was that because i was using a different isp (telecom) at a different address it wouldnt work .... aye ?

I can receive mail but when i go to send it says connection has failed. -

http://img5.imageshack.us/img5/4792/errormsgod2ee8.jpg

outgoing using smtp.slingshot.co.nz, port 25 and no ssl and same login and pass as incoming ... any ideas what i could be doing wrong ?

nzbnw

2374 posts

Uber Geek
+1 received by user: 22

Trusted

Spark NZ

#195395 11-Feb-2009 20:55

It’s common for ISP’s to not allow you to send emails from outside their networks. You will need to use send.xtra.co.nz SSL port 465 in the SMTP field using your Xtra user name and password for authentication. Make sure you register your slingshot email in the Xtra email webmail interface under Options > Mail Options > Accounts > Add or edit an account.

nzbnw

tdgeek

30048 posts

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Lifetime subscriber

#195642 12-Feb-2009 22:48

You can use the Slingshot send server, I assume they have SSL settings. And you will need to verify as per the Xtra web interface as stated above.

I am assumimg that as you will be at another premises, who connect with Xtra, that you are not with Xtra? Thus I am assumimg that you wish to send and recieve via your Slingsdhot email address.

nullmee

53 posts

Master Geek

#195643 12-Feb-2009 22:59

It would be easiest to use smtp.xtra.co.nz for the outgoing server with port 25 and no SSL.
But if that doesn't work try what nzbnw recomends.