Skinny mobile outage 2023-09-27

Forums › Spark New Zealand (including Skinny and BigPipe) › Skinny mobile outage 2023-09-27

nova

260 posts

Ultimate Geek
+1 received by user: 143

Trusted

#309189 27-Sep-2023 14:18

Skinny seems to be having big problems right now, I can't make calls, or send texts. The Skinny app is also not connecting, and if you try and log in on the website it brings up a page say it is in maintenance mode.

Anyone else having problems?

martyyn

1971 posts

Uber Geek
+1 received by user: 772

ID Verified

#3135501 27-Sep-2023 14:20

Yep, in Kapiti. Haven't had any kind of connection for over half an hour.

Shindig

1621 posts

Uber Geek
+1 received by user: 362

Trusted

#3135502 27-Sep-2023 14:20

Tested Skinny app, not logging in.

The little things make the biggest difference.

robcreid

243 posts

Master Geek
+1 received by user: 86

#3135504 27-Sep-2023 14:29

Txting and Skinny app not working for me in CHCH.

cbrpilot

964 posts

Ultimate Geek
+1 received by user: 555

Trusted

Spark NZ

#3135506 27-Sep-2023 14:32

Hi everyone, the teams are working on it! Hold tight!

My views are my own, and may not necessarily represent those of my employer.

linw

2893 posts

Uber Geek
+1 received by user: 1205

#3135620 27-Sep-2023 19:52

Both of our Huawei phones on Skinny ran their batteries dead flat last night. Never happened before. And both at once!

Just now wondered whether it could have been a result of the Skinny problem???

Any other ideas welcomed.

Linux

12173 posts

Uber Geek
+1 received by user: 8469

Trusted

Lifetime subscriber

#3135622 27-Sep-2023 20:06

linw:

Both of our Huawei phones on Skinny ran their batteries dead flat last night. Never happened before. And both at once!

Just now wondered whether it could have been a result of the Skinny problem???

Any other ideas welcomed.

@linw The issues with Skinny were this afternoon not last night so can't be related

New World

Shop on-line at New World now for your groceries (affiliate link).

linw

2893 posts

Uber Geek
+1 received by user: 1205

#3135637 27-Sep-2023 20:40

Thanks @Linux

SeiniNZ1

3 posts

Wannabe Geek
+1 received by user: 1

#3135639 27-Sep-2023 20:48

Roaming in Australia and neither app or website working for Skinny. Very frustrating.

Linux

12173 posts

Uber Geek
+1 received by user: 8469

Trusted

Lifetime subscriber

#3135642 27-Sep-2023 21:14

SeiniNZ1: Roaming in Australia and neither app or website working for Skinny. Very frustrating.

@SeiniNZ1 I just visited the Skinny website and it is working fine

SeiniNZ1

3 posts

Wannabe Geek
+1 received by user: 1

#3135694 28-Sep-2023 02:13

No matter what I do on Skinny Website I get this response
Whoops, something went wrong...
If you clicked on a link to arrive here, please click here, and we'll be automatically alerted to the broken link.

rugrat

3141 posts

Uber Geek
+1 received by user: 944

Lifetime subscriber

#3135697 28-Sep-2023 04:54

The Skinny Applic is not working for me now 4.53am, was working ok Wednesday night.

Mighty Ape

Shop now at Mighty Ape (affiliate link).

Rushmere

359 posts

Ultimate Geek
+1 received by user: 188

#3135728 28-Sep-2023 09:09

SeiniNZ1: No matter what I do on Skinny Website I get this response
Whoops, something went wrong...
If you clicked on a link to arrive here, please click here, and we'll be automatically alerted to the broken link.

I was getting the same error, but after multiple attempts it finally logged in and went to the dashboard. Maybe clearing your browser cache might help?

Edited to add that I still can't log in via the iPhone App though.

SeiniNZ1

3 posts

Wannabe Geek
+1 received by user: 1

#3135760 28-Sep-2023 10:30

Thanks again. All (website/app) working fine now without the need to clear cache.