Increase on Spark's mobile plans

Forums › Spark New Zealand (including Skinny and BigPipe) › Increase on Spark's mobile plans

Aucklandjafa

258 posts

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#309202 28-Sep-2023 13:05

Just got an email stating my $85 plan is going up $5/month but now has unlimited data. Assuming Spark are grandfathering the $100 plan?

Also stated the other $65 plan on my account is increasing to $70 but with 18gb of full-speed data.

Anyone know if they'll be bringing in a lower-tier unlimited plan? $70 seems steep for an entry plan compared to One and 2degrees' offerings

Johnk

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#3135957 28-Sep-2023 14:54

I just got those emails too. I look after four sim cards in my house, two at my parents' house...

I voted with my wallet and left.

Been with Spark since it was Telecom, before XT, for all sims, but in the last 24hrs have ported the first four over to 2Degrees already, two more to follow in the next 48hrs....

Saving me money each month, and I'm actually getting more data.

Thanks for the good years spark, I moved my Broadband off you about a year or two ago, and now my mobile accounts have left too....

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Linux

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#3135961 28-Sep-2023 15:00

@Aucklandjafa If anyone knew about future pricing plan changes they would not be allowed to talk about it online for a start unless it was already public information!

If it is not on the SparkNZ website then best not to ask

Aucklandjafa

258 posts

Ultimate Geek

#3135963 28-Sep-2023 15:04

Johnk:
I just got those emails too. I look after four sim cards in my house, two at my parents' house...

I voted with my wallet and left.

Been with Spark since it was Telecom, before XT, for all sims, but in the last 24hrs have ported the first four over to 2Degrees already, two more to follow in the next 48hrs....

Saving me money each month, and I'm actually getting more data.

Thanks for the good years spark, I moved my Broadband off you about a year or two ago, and now my mobile accounts have left too....

Their team up discount works really well for me. Once you add in the free Spotify it’s even better. Having a guess I’d say they must be bringing in a lower-tiered/entry unlimited data plan and once you take your discount off that it’d be even better value

aspett

118 posts

Master Geek

#3135964 28-Sep-2023 15:11

Still waiting on 2Degrees to support eSIM for wearables before moving off Spark. Quite frustrating to see how slow these companies have been to pick up eSIM tech.

Aucklandjafa

258 posts

Ultimate Geek

#3135966 28-Sep-2023 15:11

Linux:
@Aucklandjafa If anyone knew about future pricing plan changes they would not be allowed to talk about it online for a start unless it was already public information!

If it is not on the SparkNZ website then best not to ask

I guess times have changed since I was last at Spark where future plan changes were widely known with no embargo.

nztim

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#3135967 28-Sep-2023 15:11

I am on an old red share plan with OneNZ had multiple sales calls to try move me away from it, the minute they force it on me the minute I start looking at what others offer.

One/Vodafone/Bellsouth customer for many years

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

Linux

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#3135984 28-Sep-2023 15:36

Aucklandjafa:
Linux:

@Aucklandjafa If anyone knew about future pricing plan changes they would not be allowed to talk about it online for a start unless it was already public information!

If it is not on the SparkNZ website then best not to ask

I guess times have changed since I was last at Spark where future plan changes were widely known with no embargo.

@Aucklandjafa not correct any upcoming changes would be covered under a NDA in the staff members employment contract

Johnk

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#3136000 28-Sep-2023 16:12

Aucklandjafa:

Their team up discount works really well for me. Once you add in the free Spotify it’s even better. Having a guess I’d say they must be bringing in a lower-tiered/entry unlimited data plan and once you take your discount off that it’d be even better value

Yeah, I had team up savings loaded on my account, If they had the old Legacy "$35 Endless companion plan" that one of the sims was on I may have stayed.
But I am saving a decent amount now that I have left, inc the Spotify costs.

starbuck81

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#3169836 8-Dec-2023 17:40

I just got my first bill and can’t understand why they would grandfather the more expensive plans but automatically move you if you’re on a cheaper plan. I have 3 $100 plans and 1 $85 - all with the 35% companion discount. The only plan they have changed in my latest bill is the $85 up to the new $90. It not only seems unethical but surely it will drive customers away? Am I so naive to think NZ telcos should do better?

michaelmurfy

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#3169855 8-Dec-2023 20:03

The problem is there is really no competition since 2degrees stopped trying. Normally telcos would be a race to the bottom but we had a wee sprint when 2degrees came onto the market with lower pricing and better plans then suddenly there hasn’t been any innovation in the last few years. My hopes are One NZ get a little more competitive and make mobile better for everyone but basically we need a provider to do the innovation thing first and they’re all too comfortable.

While NZ isn’t as good as Aussie they’re still not the worse as Canada is terrible compared to us.

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myfullflavour

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#3169859 8-Dec-2023 20:53

michaelmurfy:
The problem is there is really no competition since 2degrees stopped trying.

I disagree, there are a ton of MVNO deals that have recently popped up.

We're doing

4GB Endless for $35
30GB Endless for $45
1000GB Endless for $65

Rocket Mobile have a bunch of unlimited speed based plans, starting at $25.

cokemaster

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#3169864 8-Dec-2023 21:19

starbuck81: I just got my first bill and can’t understand why they would grandfather the more expensive plans but automatically move you if you’re on a cheaper plan. I have 3 $100 plans and 1 $85 - all with the 35% companion discount. The only plan they have changed in my latest bill is the $85 up to the new $90. It not only seems unethical but surely it will drive customers away? Am I so naive to think NZ telcos should do better?

Certain providers have been known to do this. Internal discussion might go along the lines of 'Well changing them to a different plan means notifying them and they might be happy with their current plan', however I think you've hit the nail on the head. Telcos are exceptionally EBITDA focused. Telcos (like Power Companies) are happy to see you go 'up' in price (and may make recommendations to do so) but they're loathe to go the other way and will make the customer do the heavy lifting.

Personally the sooner NZ providers transition to an 'upfront' style mobile plans for postpaid which remove any opportunity for excess charges, having to publish clear consumer information summaries (CIS) sheets explaining plans, the better in my opinion.

@myfullflavour are those plans on your website? I can't see them on https://fullflavour.nz/ ?

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myfullflavour

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#3169869 8-Dec-2023 23:44

cokemaster:
@myfullflavour are those plans on your website? I can't see them on https://fullflavour.nz/ ?

We've soft launched, so promoting to existing customers first. Further details on our website sometime in January.

Runs on Spark network.

If you are keen on one of these plans, feel free to DM me.

cokemaster

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#3169947 9-Dec-2023 12:21

I'd consider them if I was NZ based :)
Currently I'm with Voda AU (looking forward to using a 600gb allowance whilst roaming) and Telstra.

Currently I've got family on One NZ endless 40GB plan for $39.10 per month.

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