Telecom broadband contract options

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom broadband contract options

taypo

7 posts

Wannabe Geek

#31283 11-Mar-2009 17:08

Hi all,

Every promotion for broadband says it is valid when you get a year contract. But I couldn't find anything on Telecom's site that less than a year subscription is possible. Any of you know? I want to switch my ISP and considering telecom, but I will probably leave NZ in less that a year.

thanks

nzbnw

2374 posts

Uber Geek

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Spark NZ

#200671 11-Mar-2009 18:43

Consumer plans are only offered on a 12 month minimum contract. Business plans are on a 24month minimum term.

nzbnw

raytaylor

4014 posts

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#200729 11-Mar-2009 21:44

You would probably have to ask about just paying the full monthly price, and not getting the free modem

Ray Taylor

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nzbnw

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Spark NZ

#200737 11-Mar-2009 22:11

raytaylor: You would probably have to ask about just paying the full monthly price, and not getting the free modem

Not an option. 12 month minimum contract either way.

nzbnw

taypo

7 posts

Wannabe Geek

#200747 11-Mar-2009 23:03

raytaylor: You would probably have to ask about just paying the full monthly price, and not getting the free modem

I also thougth that should be the case, since they say you get a free modem if you make 12 month contract. This implies you have the other option.

This may not be the rigth forum but is there an ISP with reasonable data prices, no shaping and no minimum contract requirement?

Ragnor

8218 posts

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#200791 12-Mar-2009 11:39

Orcon is the only major ISP I know of that does not have a minimum term contract / disconnection fee

tonyhughes

Hawkes Bay
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Lifetime subscriber

#200801 12-Mar-2009 12:19

Ragnor: Orcon is the only major ISP I know of that does not have a minimum term contract / disconnection fee

Xnet.

Anyhoo, I just got broadband on. Many may be surprised (or not) to know that after extensive research into options including naked DSL, (as I simply do not require a normal phone line at all), that I settled on Telecom/Xtra, phone went on on Monday (took about 3 hours from when I asked for a connection), and I believe the DSL is on now (Im out of town, so not 100% sure when it went on).

Telecom were quick and easy to deal with, very upfront with contract term and cancellation fees, and made it sooooo easy both in getting me the pricing and info, then an hour later when I called to take up their service.

Orcon was a non-starter with poor customer service, useless web signup, and a hold time that I gave up on when trying to phone.
Xnet seemed okay, but the guy on the phone was difficult to deal with.
None of the others really interested me enough to bother.

Given Telstraclears bold news today, I would have called them and strongly considered their options as a reward for leveraging their position in the marketplace to try and scuttle S92a. Thumbsup guys.

jackreach07

25 posts

Geek

#200807 12-Mar-2009 12:39

If you are a student you can sign up with Telecom at the moment for an 8 month contract. Details at:

www.telecom.co.nz/studentbroadband

I'm guessing you have to supply some form of student id before you can sign up for this deal

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NonprayingMantis

6434 posts

Uber Geek

#200857 12-Mar-2009 17:02

Sing up for 12 month plan. Get free modem.

Sell modem.

Use proceeds to offset some or all of the $99 disconnection penalty when you leave within 12 months,

taypo

7 posts

Wannabe Geek

#200864 12-Mar-2009 17:22

NonprayingMantis:
Use proceeds to offset some or all of the $99 disconnection penalty when you leave within 12 months,

Good idea, but early termination fee is $199

https://www.telecom.co.nz/broadband/offer

boby55

1539 posts

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#200868 12-Mar-2009 17:33

tonyhughes:
Ragnor: Orcon is the only major ISP I know of that does not have a minimum term contract / disconnection fee

Xnet.

Xnet have had a 12month contract for quite a few months now

Ragnor

8218 posts

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#200875 12-Mar-2009 17:48

tonyhughes:
Ragnor: Orcon is the only major ISP I know of that does not have a minimum term contract / disconnection fee

Xnet.

Not anymore, from the Xnet website

As of November 1 2008 there is a $99 disconnection fee if a customer cancels their service within the first 12 months. This fee reduces by $8.25 for each month your service is active with WorldxChange (ie: after 6 months the disconnection fee will be $49.50). When joining from another provider, a churn fee of $25 is applicable. Connection and Wiring costs $149 on top of a provisioning fee, and is where a technician will visit your house. A Connection and Wiring Cost is normally required where you have 4 or more phone jacks in use or a monitored alarm. All prices include GST.

raytaylor

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#201802 18-Mar-2009 02:05

I just saw an orcon advertisment at the bottom of the page of another thread on this website. They are currently promoting no contracts, no lock in and no disconnection fee.

Ray Taylor

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newbiejam

51 posts

Master Geek

#202338 20-Mar-2009 11:36

jackreach07: If you are a student you can sign up with Telecom at the moment for an 8 month contract. Details at:

www.telecom.co.nz/studentbroadband

I'm guessing you have to supply some form of student id before you can sign up for this deal

Since when did Telecom start this offer? I would have went for this if I knew.

NonprayingMantis

6434 posts

Uber Geek

#202386 20-Mar-2009 17:15

raytaylor: I just saw an orcon advertisment at the bottom of the page of another thread on this website. They are currently promoting no contracts, no lock in and no disconnection fee.

I beleive they do have a connection fee of $99 though, unlike many other providers who give connection for free.