I have all of the all of the above in my house and we have been having a lot of problems with ADSL dropping out (although i blame the Telecom mostly, but it could be the cabling).

The phone line enters the house and then goes directly to the alarm panel and then returns to a messy star junction point. We do not have the alarm monitored, nor do we plan to.

The junction point looks like it was hacked together over a number years with at least one relocation of the Sky location (we do not plug out sky box into the network, just satellite cable). The house contains 4 phone extension points and a mix of master/slave and 2 wire boxes.

Other points of interest:
- A phone plugged into the sky connector will not work, but ADSL will (at only ~400kbps)
- The normal extension line for our ADSL works at about ~3000kbps
- If the ADSL drops out, sometimes picking up the phone (and not nessecarily dialling a number) will let it connect again.

I am interested in removing at least one of the jacks and using the current sky point for my ADSL. After a bit of research it would appear that replacing all the jacks with 2 wire ones would be a good start. But my main question is with regards to the alarm:
- can it be removed from the picture without messing with the other functions of the alarm?
- it is actually likely to cause any problems with the ADSL and should i just leave it alone ?

We currently have the wiring maintenance contract (monthly gift to Telecom), so can i complain to them about the 2/3 wire situation and get them to fix it?

Any help/comments would be appreciated.

GF