Is it just me or Spark? I can’t reach Azure hosted page.

Forums › Spark New Zealand (including Skinny and BigPipe) › Is it just me or Spark? I can’t reach Azure hosted page.

djtOtago

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#314983 5-Jun-2024 10:48

Just trying to work out if this is a Me problem or an issue with Spark routing.

I can’t get to https://bracken2live.z8.web.core.windows.net/index.html when connected to my current Spark connection.
It should return a basic HTLM page with the words “Empty page” but all I get is a Connection Time out error ERR_CONNECTION_TIMED_OUT

I can however get to https://bracken2live.z8.web.core.windows.net/index.html when connected to Cloudflare WARP, or connected by my Slingshot connection.

The target is a Static shared Azure storage account container and has been working and reachable for the last 2 years.

Can any other Spark users reach https://bracken2live.z8.web.core.windows.net/index.html ?

Happy to hear results from other ISP users too.

1 | 2

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#3244660 5-Jun-2024 10:49

Works for me on SPark Fibre - Chch.

CHeers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

MaxineN

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#3244661 5-Jun-2024 10:50

Works fine on Spark mobile

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

djtOtago

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#3244663 5-Jun-2024 10:53

Thanks people.

I'm Spark Dunedin, so its looking like maybe it's a Me problem.

MaxineN

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#3244664 5-Jun-2024 10:55

Are you able to resolve the domain?

Traceroutes would be handy

Does another machine on the same spark network work?

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

djtOtago

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#3244673 5-Jun-2024 11:05

I have tried on my Windows PC and a Mac mini and a curl from my Ubuntu server

nslookup bracken2live.z8.web.core.windows.net
Server: firewall.home
Address: 10.0.2.1

Non-authoritative answer:
Name: web.syd26prdstr04a.store.core.windows.net
Address: 20.150.92.129
Aliases: bracken2live.z8.web.core.windows.net

tracert bracken2live.z8.web.core.windows.net

Tracing route to web.syd26prdstr04a.store.core.windows.net [20.150.92.129]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms firewall.work [10.0.2.1]
2 1 ms 1 ms 1 ms 125-236-192-9.adsl.xtra.co.nz [125.236.192.9]
3 * * * Request timed out.
4 * * * Request timed out.
5 20 ms 20 ms 20 ms ae63-0.ier02.akl30.ntwk.msn.net [104.44.36.70]
6 47 ms 47 ms 46 ms 51.10.17.177
7 * 71 ms * 104.44.54.95
8 * * * Request timed out.
9 47 ms 50 ms 47 ms ae102-0.icr02.syd03.ntwk.msn.net [104.44.11.88]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 20.150.92.129 reports: Destination host unreachable.

xpd

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#3244674 5-Jun-2024 11:07

Fine on Kordia supplied connection

XPD / Gavin

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Batman

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#3244684 5-Jun-2024 11:48

djtOtago:
Just trying to work out if this is a Me problem or an issue with Spark routing.

I can’t get to https://bracken2live.z8.web.core.windows.net/index.html when connected to my current Spark connection.
It should return a basic HTLM page with the words “Empty page” but all I get is a Connection Time out error ERR_CONNECTION_TIMED_OUT

I can however get to https://bracken2live.z8.web.core.windows.net/index.html when connected to Cloudflare WARP, or connected by my Slingshot connection.

The target is a Static shared Azure storage account container and has been working and reachable for the last 2 years.

Can any other Spark users reach https://bracken2live.z8.web.core.windows.net/index.html ?

Happy to hear results from other ISP users too.

Are you using net shield

CYaBro

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#3244689 5-Jun-2024 12:15

Time out error for me as well here, on a Quic connection in Oamaru.

Tracing route to web.syd26prdstr04a.store.core.windows.net [20.150.92.129]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms unifi [192.168.11.1]
2 15 ms 14 ms 15 ms bng1-chc2.vetta.net [103.243.102.40]
3 14 ms 15 ms 15 ms xe1-2600-218.pe2-chc4.vetta.net [103.243.102.114]
4 30 ms 30 ms 30 ms et40-02-212.core1-akl1.vetta.net [103.243.102.138]
5 36 ms 30 ms 30 ms as8075.akl.ix.nz [43.243.21.23]
6 * 55 ms * 51.10.17.173
7 * * 57 ms 104.44.54.85
8 * 56 ms * be-2-0.ibr02.pus01.ntwk.msn.net [104.44.19.56]
9 55 ms 55 ms 56 ms ae120-0.icr01.syd03.ntwk.msn.net [104.44.11.108]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 20.150.92.129 reports: Destination host unreachable.

Opinions are my own and not the views of my employer.

MaxineN

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#3244691 5-Jun-2024 12:25

CYaBro:

Time out error for me as well here, on a Quic connection in Oamaru.

Tracing route to web.syd26prdstr04a.store.core.windows.net [20.150.92.129]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms unifi [192.168.11.1]
2 15 ms 14 ms 15 ms bng1-chc2.vetta.net [103.243.102.40]
3 14 ms 15 ms 15 ms xe1-2600-218.pe2-chc4.vetta.net [103.243.102.114]
4 30 ms 30 ms 30 ms et40-02-212.core1-akl1.vetta.net [103.243.102.138]
5 36 ms 30 ms 30 ms as8075.akl.ix.nz [43.243.21.23]
6 * 55 ms * 51.10.17.173
7 * * 57 ms 104.44.54.85
8 * 56 ms * be-2-0.ibr02.pus01.ntwk.msn.net [104.44.19.56]
9 55 ms 55 ms 56 ms ae120-0.icr01.syd03.ntwk.msn.net [104.44.11.108]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 20.150.92.129 reports: Destination host unreachable.

I wireguard'd back home on my quic connection and had no issues.

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

CYaBro

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#3244695 5-Jun-2024 12:33

MaxineN:

I wireguard'd back home on my quic connection and had no issues.

What does a tracert look like for your Quic connection?

Opinions are my own and not the views of my employer.

nzkc

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#3244696 5-Jun-2024 12:39

Doesnt work for me on a 2d static IP. Resolves fine. But an MTR gives:

My traceroute [v0.95]
lenny (192.168.XX.YY) -> bracken2live.z8.web.core.windows.net (20.150.92.129) 2024-06-05T12:37:58+1200
Keys: Help Display mode Restart statistics Order of fields quit
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. router.home.xxxxxxx.xxx 0.0% 51 4.9 4.1 1.8 6.3 1.2
2. v1.akmod-bng1.tranzpeer.net 29.4% 51 6.0 5.9 3.6 10.3 1.5
3. (waiting for reply)
4. (no route to host)