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Juha
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Topic # 31639 25-Mar-2009 11:39
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Got a media release earlier about Telecom's Small Business Success Pack that features the following:





  • Removal of a fixed phone line early termination fees for customers suffering financial hardship, giving small businesses the benefits of contracts without the worry of paying disconnection fees if their business is forced to close, and saving an average small business $222.88. 

  • A complimentary upgrade to Business Broadband for three months on a 12 month plan including a free modem and free dedicated business helpdesk saving up to $229.99.

  • Three months free mobile plan charges on all mobile plans on a 24 month contract saving from $89.95 to $149.85. 

  • Three months free plan charges on a BusinessTime plan (capped calling rates to fixed lines and mobiles) on a 24 month contract saving $155.85. 

  • The option for small businesses to change their billing periods to suit their business activity and help them manage their cashflow effectively 

  • All-in-one website design and hosting packages priced from $14.50 per month on a 12 month plan, including a website design tool, a domain name and a website hosting plan so small business can keep marketing themselves and making sales as advertising costs come under pressure 

  • The option for small businesses to downgrade their mobile plans after the first 12 months of their contract if their needs change at no cost.


No disconnection fees seems good, but that's only for fixed-line contracts. Being able to shift the billing cycle is excellent though.



As for the mobile offerings, would it really make sense to sign up for a two-year contract now, before the W850 network has launched? 



Telecom's webhosting deal seems OK though... have seen others charging $20 to $50 for 25MB disk space. Surely Telecom could offer a bit more traffic per month though?




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  Reply # 203539 26-Mar-2009 15:43
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Juha,

Re: "As for the mobile offerings, would it really make sense to sign up for a two-year contract now, before the W850 network has launched? "

The Telecom website says;
"We will look after all of our new and existing customers, contracted to a monthly plan. They will be eligible a free new mobile network handset.
handset value varies according to whether customers are resigning, upgrading or are new to Telecom."

http://www.telecom.co.nz/newnetwork/

Neal




The comments I write on this forum do not necessarily reflect the views of my employer and as such cannot be taken as official statements of my employer.



Juha
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  Reply # 203543 26-Mar-2009 15:57
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Thanks NealR, that's good to know.

Probably would've been an idea for Telecom to mention that in the release, actually.




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  Reply # 203544 26-Mar-2009 16:00
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juha: Thanks NealR, that's good to know.

Probably would've been an idea for Telecom to mention that in the release, actually.


This was mentioned during the press call when the WCDMA 850 MHz network was announced.




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  Reply # 203924 28-Mar-2009 22:41
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It's great if you have to close the business but I'd much prefer there not to be forced contracts to start with.

I had 3 people ready to go onto Businesstime recently and then they recently brought it in on only a 24 month contract, needless to say they went elsewhere which was dissappointing.

I'd also like to see downgrades as an option for businesses that are struggling as it could be enough for some to rind out the storm.
As an example it'll cost me $200 to drop my plan back down to a residential and stick with Telecom but no penalty if I cut it which seems odd.

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