Spark sm3 humming noise

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Forums › Spark New Zealand (including Skinny and BigPipe) › Spark sm3 humming noise

Hemi88

185 posts

Master Geek

#319909 13-Jun-2025 15:41

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Just got a new sm3 on Saturday set it up just noticed the there is a humming/scratching noise coming from modem it’s brand new out of box I don’t think it’s meant to make a noise it’s been running fine since I setup apart from the annoying sound should I get spark too send another one

Stu

Hammered
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#3383690 13-Jun-2025 15:51

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Could be the power adaptor that's faulty. Ours started doing this after almost two years, and I was able to test it with another power adaptor and they sent me a replacement. Since it's new, see if they'll swap the whole thing out for you.

People often mistake me for an adult because of my age.

Keep calm, and carry on posting.

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Hemi88

185 posts

Master Geek

#3383693 13-Jun-2025 15:58

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Stu:

Could be the power adaptor that's faulty. Ours started doing this after almost two years, and I was able to test it with another power adaptor and they sent me a replacement. Since it's new, see if they'll swap the whole thing out for you.

I’ll call them tomorrow and and see if they can send a power adapter to try first otherwise I’ll ask for replacement

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