Cancelling Spark when using Netflix

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r2b2

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#319935 15-Jun-2025 16:04

Just wondering if anyone has switched away from Spark while using a plan that includes Netflix and kept Netflix running?

Looking at the help pages it talks about cancelling your Netflix account when you change to a non-Netflix plan (so I assume the same as cancelling altogether) but not sure if this just means that the billing would be cancelled and I'd have an opportunity to restart direct billing without losing any account profiles etc.?

Therefore just looking to see if anyone here has done this already before?

rugrat

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#3384525 15-Jun-2025 22:56

Over 8 years ago. Just set up direct billing with Netflix.

The user name was my email address. So as long as user name same didn’t lose what watched etc. So as long as an email address you can access still once left Spark.

If go 9 or 10 months without an active subscription then they delete account entirely and all watched etc is then gone.

trig42

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#3384596 16-Jun-2025 07:35

Going to do the same thing.

Just got the plan price increase (a week later then Chorus' speed increase notice...)

I can't justify $112 per month for Internet and Netflix. Shopping around now.

Jiriteach

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#3384656 16-Jun-2025 11:53

Once you cancel your Spark plan or Netflix add-on with them - Netflix will email you to tell you the billing has changed and you need to update your account. ie. With your own CC details. Not sure how long the grace period is but if you do it when you get the email - nothing changes apart from the billing.

-- opinions expressed by me are solely my own. ie - personal

r2b2

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#3384683 16-Jun-2025 13:38

Thanks all for your responses.

Jiriteach:

Once you cancel your Spark plan or Netflix add-on with them - Netflix will email you to tell you the billing has changed and you need to update your account. ie. With your own CC details. Not sure how long the grace period is but if you do it when you get the email - nothing changes apart from the billing.

Ah great - that's what I thought might be the case but just wanted confirmation otherwise I'd have the teenagers in the house (and the boss) on my back pretty quickly 😂

steve2222

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#3384807 16-Jun-2025 17:50

I just did it last Thursday.

Got the Spark price increase letter, so signed up with Skinny and told Spark we were leaving.

Skinny had us connected on Friday and later on we got an email from Netflix to say we were now dealing directly with them.

I see they had immediately charged our credit card (it was on the NF account from prior to taking the Spark bundle several years ago) from 14th June to 13th July (even though the credit card on their file had passed its expiry date 3 years ago!!).

mattwnz

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#3384864 16-Jun-2025 20:09

trig42:

Going to do the same thing.

Just got the plan price increase (a week later then Chorus' speed increase notice...)

I can't justify $112 per month for Internet and Netflix. Shopping around now.

I understand that Chorus hasn’t even increased their price for this year. So if they do, I wonder if Spark will increase it again this year. It is already a big increase