Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




54 posts

Master Geek
+1 received by user: 1


Topic # 34786 29-May-2009 08:19
Send private message

After getting my SIM this morning from First Mobile in Rotorua I head off to work to register and get my extra $10 credit.


I search the telecom website for a registration section for XT and eventually conclude that you need to register for My Telecom


Once I try to register with My Telecom it says my number does not exist.  So I call telecom customer services and get told I have to make a call to activate the number and the wait FOUR DAYS!!! until I can register online for my free $10 credit.




Go Telecom




A great start to the network launch.

Create new topic
19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 219129 29-May-2009 08:30
Send private message

First mobile are you sure?

 
 
 
 


BDFL - Memuneh
62033 posts

Uber Geek
+1 received by user: 12645

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 219133 29-May-2009 08:36
Send private message

Now that Johnr points out... First Mobile is a Vodafone dealer.

Have you asked Telecom to PORT you number from Vodafone?

If this is the case, yes it can take up to four days. Telecom requests Vodafone to close your account, they do some magic on their side, reply to Telecom, and that's it. When I ported it was all done in 24 hours, last year.

So if you are porting there isn't much Telecom can do, that's how it works.





19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 219139 29-May-2009 08:44
Send private message

A port in takes about 4 hours

426 posts

Ultimate Geek
+1 received by user: 16

Trusted
Spark NZ
Lifetime subscriber

  Reply # 219140 29-May-2009 08:45
Send private message

Resolution:
1) Do check it's a Telecom Sim, as First Mobile is A Vodafone Store.
2) Registration can be done now at: http://www.telecom.co.nz/prepa...
3) If you only have prepaid you do not need to, register for "My Telecom".
4) Your number will work right now, with money on the prepaid acct, however it will take upto 4 days for the processing and applying of the $10 credit you get from registering.




The comments I write on this forum do not necessarily reflect the views of my employer and as such cannot be taken as official statements of my employer.



54 posts

Master Geek
+1 received by user: 1


  Reply # 219143 29-May-2009 08:50
Send private message

sorry same store used to be called first mobile im not sure what it is called now

Not I am not porting my number

Thanks Mauricio the link you gave me appears to work but still says it may take up to four days.



Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.