What wait times have you guys got with sim registration

Forums › Spark New Zealand (including Skinny and BigPipe) › What wait times have you guys got with sim registration

prokayaker

40 posts

Geek

#34849 30-May-2009 15:23

I have currently been waiting about 30 hours for mine to connect and was wondering what other people have had to wait

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matt45

311 posts

Ultimate Geek

#219844 30-May-2009 15:32

From Twitter:

TelecomNZAt the moment provisioning is expected to take 24hours after purchase, if you aren't up and running by then, please call us on 123

prokayaker

40 posts

Geek

#219847 30-May-2009 15:34

Yeah just done that, they said that the server that does the sim card registrations went down at 10.30am today and don't know when its going to be back up.

profrink

256 posts

Ultimate Geek

#219848 30-May-2009 15:36

30 seconds :D

Though, I really do feel your pain.

prokayaker

40 posts

Geek

#219850 30-May-2009 15:37

wow that makes me feel that somethings wrong, 30 seconds is awesome though

matt45

311 posts

Ultimate Geek

#219853 30-May-2009 15:43

could try PMing one of the tcom people that have posted in other threads

Kyanar

3436 posts

Uber Geek

Trusted

Subscriber

#219854 30-May-2009 15:45

26 hours. The 123 operator told me this is because my order keeps getting cancelled by Dealer Support, and the store keeps re-placing it.

prokayaker

40 posts

Geek

#219857 30-May-2009 15:51

Yeah its taking its time ive been without a phone for about 20 hours so far, it does me good but i just didnt expect to have to wait this long

stevenz

2798 posts

Uber Geek

#219864 30-May-2009 16:13

Mine took about half an hour from 6:30 last night.

Kyanar

3436 posts

Uber Geek

Trusted

Subscriber

#219865 30-May-2009 16:13

Steve, is yours new connection/port or upgrade?

Basekid

70 posts

Master Geek

#219868 30-May-2009 16:16

Mine took about half an hour max... and it was a port.

karenmonksnz

24 posts

Geek

Trusted

#219871 30-May-2009 16:24

Hi
I have posted on the other forum post thats running, but I'll just repeat here. If you over the 24hour period or your current handset has stopped working, PM me your details and I will get you some help.

Cheers
Karen

matt45

311 posts

Ultimate Geek

#219872 30-May-2009 16:24

Basekid: Mine took about half an hour max... and it was a port.

if thats a true that must be a record because normally it takes at least 24 hours for vfone to do their side of things.

ZALMAN

259 posts

Ultimate Geek

Trusted

#219875 30-May-2009 16:34

New connection took me 28 hours to get connected
but now loving the 3G everywhere

nitrotech

1285 posts

Uber Geek

#219878 30-May-2009 16:47

Sitting on 26 hours now still waiting but the CDMA is working.

Interestingly the store wouldn't release the phone to me yesterday until it was connected but in discussions today have release the phone, my wife is now happily playing the games on her new phone since she can't use it.

We are thinking of staying up all night with the sleeping bag and having an 'almost XT party' with the phone on display, wonder if telecom would give us a free phone for that???

fashske

38 posts

Geek

#219885 30-May-2009 16:59

Im on 28-29 hours.. just PMd karen. i wouldnt be so bothered but my CDMA stopped working as soon as i left the telecom store at 12:30 pm yesterday

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