Telecom XT phone compatility check failed

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom XT phone compatility check failed

cws82us

788 posts

Ultimate Geek

#35033 2-Jun-2009 18:16

I typed my iphone IMEI number in and this what it says:

Phone Compatibility Check

Your device's compatibility information...

Apple iPhone 3G

Unfortunately it seems this device will not work on the XT Mobile Network.

Failed big time

[Moderator edit (MF): talking about "failed big time" I've removed all that giberish. Copy and paste is not good]

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cws82us

788 posts

Ultimate Geek

#221023 2-Jun-2009 18:27

Failed one more with other nokia phone

Phone Compatibility Check

Your device's compatibility information...

Nokia 6210 Navigator

Your device supports the following frequencies:

GSM 850/900/1800/1900MHz

WCDMA 850/2100MHz

Telecom Network Compatibility

This device should work on the XT Mobile Network.

To confirm your device will work on the XT Mobile Network, please visit a Telecom store or dealer to try your device with a Telecom SIM.

Failed once more

Look at Nokia website:

Nokia 6210 Navigator

Device Description: The Nokia 6210 Navigator is a GSM/WCDMA dual mode portable multimedia computer supporting WCDMA 900/2100 HSDPA and EGSM 850/900/1800/1900. Use the Nokia 6210 Navigator for connecting to mobile Broadband using HSDPA (3.5G) with faster downloading than 3G. Find directions and locations with the integrated A-GPS and included maps. Take photos with the 3.2 megapixel auto focus camera. Additional features include Bluetooth 2.0 +EDR, USB 2.0 Hi Speed and a built-in compass for pedestrian guidance.

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sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#221032 2-Jun-2009 18:58

The problem is with lots of handsets there are two varients. One that does UMTS 850/2100 and another that does 900/2100.

If you have a NZ new 6210 then it won't work - Vodafone sell the WCDMA 900/2100 models. If you have an imported model then there is a chance that the model does do both 820/2100 and 900/2100 - in Australia for example both models are available in the marketplace.

It appears their IMEI checker does seem to have some issues with some handsets, particularly those such as Nokia's that have different variants of the same model.

w2krules

491 posts

Ultimate Geek

#221034 2-Jun-2009 19:06

I don't like the advice to try a Telecom SIM. My Nokia 6121 picks up the XT network where I live in Auckland, but I'm sure it's a 2100 MHz signal and won't work where there's only 850 MHz coverage.

I was a geek before the word was invented!

johnr

19282 posts

Uber Geek
Inactive user

#221053 2-Jun-2009 19:52

Should this handset checker just be checking the TAC code or the full IMEI?

John

NealR

426 posts

Ultimate Geek

Trusted

Lifetime subscriber

#221172 3-Jun-2009 08:11

We are aware of the little "glitch" at the moment where the iPhone is not recognised.

The comments I write on this forum do not necessarily reflect the views of my employer and as such cannot be taken as official statements of my employer.

jaidevp

331 posts

Ultimate Geek

Trusted

Spark NZ

#221469 4-Jun-2009 00:09

We are also aware certain variants aren't being recognised, being looked into..