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Behodar

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#35209 5-Jun-2009 13:28
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A friend that works at DSE just told me that the SE W705a has been recalled due to "QC issues". Is there any truth to that?


Update: For those who want a quick summary, it's an email configuration issue and the fix is available from here.


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Wipeout
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  #221984 5-Jun-2009 13:29
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I haven't heard anything and I have one of them. :)



Behodar

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  #221989 5-Jun-2009 13:36
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Indeed, I thought it very unlikely since we haven't heard about it here on GZ. Frankly I trust this site better than a friend working retail!

jbucky
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  #221994 5-Jun-2009 13:53
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I rang telecom yesterday about a minor issue I was having with mine. They never said anything like that so I'll assume your mate has his story wrong until proven otherwise



rscole86
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  #222007 5-Jun-2009 14:18
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From working in retail, I can tell you that the number of times products get recalled for QC issues, and the public never hears about it is a lot!
The QC issue can be as small as a miss print in a manual, or something in one particular batch only.
Sometimes it will be placed on QC until a solution has been found, or they isolate the problem as being in a limited number of cases.

NealR
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  #222014 5-Jun-2009 14:45
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I have not heard anything about this but will let you know what I find.




The comments I write on this forum do not necessarily reflect the views of my employer and as such cannot be taken as official statements of my employer.

Jughead
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  #222019 5-Jun-2009 15:11
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he might be refering to this:

http://www.geekzone.co.nz/forums.asp?ForumId=39&TopicId=35095

Telecom is making sure all the Sony Erricson handests have email polling switched off before being sold. They may be recalling the mass market ones to do that at head office. Telecom stores are doing this at the store.





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NealR
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  #222050 5-Jun-2009 16:58
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Seems the default setting "out of the box" for Email sync on the Sony Ericsson devices has been set incorrectly.

A firmware update is being tested at the moment and a rollout plan is being developed. To avoid customer confusion and erronious charges these devices have been removed from sale in some resellers. Telecom stores are changing the settings manually prior to sale.







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Behodar

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  #222054 5-Jun-2009 17:00
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Aha! Thanks for looking into this :)

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  #222065 5-Jun-2009 17:32
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For those still having problems here is how to change the settings: www.telecom.co.nz/sefix




The comments I write on this forum do not necessarily reflect the views of my employer and as such cannot be taken as official statements of my employer.

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