XT Prepay Data billing for usage on a plan

Forums › Spark New Zealand (including Skinny and BigPipe) › XT Prepay Data billing for usage on a plan

camtab

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#35220 5-Jun-2009 21:57

I have been on XT for a few days now...loving the speed!! Has anyone else noticed that the data they are using on Prepay is not billing at $1 a MB until they hit the cap (I am on 500MB so the $34.95 rate)...instead mine appears to be billing at 50c a megabyte...its coming off my 500 as I would expect but the rate its billing at is not $1..I have used about 25MB already but only billed about $12

I emailed Telecom but they said it was being billed right and I would be billed $1 a MB for the first 35 MB (ie the $34.95) and get the next 465 free. I have checked *333 many a time and the rate is certianly not $1 a MB as my entire balance (including texts and Voicemails) has only gone down about $18

Just curious about other peoples experiences

scottjpalmer

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#222230 6-Jun-2009 15:11

Yeah I haven't looked too closely but I think I agree . . .

paradoxsm

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#222274 6-Jun-2009 17:02

It seems to bill at 50c per MB if you are on any sort of data plan, and the caveat seems, the 50c applies if you exceed the included data too, not just reverting to the standard $1/10MB casual rate if you use it on those days.

I'd much prefer it to be the $1/10MB casual rate before and after the datacap but we can't have everything. it would also take a lot longer to reach the dataplan threshold too.